Telos Corporation · 2 weeks ago
Field Service Technician-ITG
Ashburn, VA
Full-time
Onsite
Mid Level
4+ years expTelos Corporation is a trusted provider of security solutions for vital IT assets. They are seeking an accomplished Journeyman Field Service Technician to ensure the operational readiness of security and identity systems in a DoD environment, focusing on hardware and software installation, troubleshooting, and user training.
Cloud SecurityCyber SecurityEnterprise SoftwareInformation TechnologyNetwork SecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Installation of computer hardware, telecommunications components, and hardware and cabling
Modification and repairs to systems
Provide technical assistance
Inspects equipment and prepares equipment for delivery
Performs minor system hardware diagnostics and advises on system support software problems
Performs minor maintenance tasks, such as replacing a bad component
Load specific software packages, such as operating systems, hardware drivers and custom application software on computers
Replace defective or inadequate software packages
Train new and subordinate personnel to perform their duties
Performs on site user training
Instructs user in use of equipment, software, and manuals
Answer user questions in person and via telephone concerning systems operation
Perform RF surveys of sites where required
Coordinates with communication engineers to obtain required connectivity
Qualification
Required
High School Diploma and 4+ years of experience in hardware installation roles, with a focus on DoD environments
Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required
The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship
Active DoD Secret security clearance with T5 background check is required
In-depth knowledge of hardware and cable installation and troubleshooting
Strong analytical and problem-solving skills, with the ability to assess impact and implement appropriate resolutions
Experience with installation and support of Windows operating systems with 3 years specialization
Experience with Windows 10
Familiarity with DoD safety regulations
Must have experience providing user assistance with hardware and system support software problems
Excellent communication and interpersonal skills to effectively collaborate with team members, stakeholders, and leadership
Ability to work in a fast-paced and dynamic environment, handling multiple priorities and deadlines
The ability to lift up to 50 pounds on a regular basis is required
This position will require nationwide travel approximately 75% of the time
A valid driver's license is required for this position
Benefits
Generous paid time off
Medical
Dental
Vision
Tuition reimbursement
401k
Company
Telos Corporation
Telos is a provider of cyber, cloud and enterprise security solutions for the world’s most security-conscious organizations.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$0.04MKey Investors
Enlightenment Capital
2020-11-19IPO
2017-01-31Series Unknown
2013-04-12Seed· $0.04M
Leadership Team
Chris Parker
Director of Partnerships
Christopher Pursell
Chief Security Officer
Recent News
GlobeNewswire
2026-01-09
2025-10-13
thefly.com
2025-10-02
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