Hexaware Technologies ยท 1 month ago
Digital Business Analyst
United States
Full-time
Remote
Mid LevelHexaware Technologies is seeking a Digital Business Analyst who will serve as a Business Process Subject Matter Expert (SME) to lead process analysis, design, optimization, and governance efforts. The role involves partnering with business stakeholders and IT to translate strategic objectives into efficient processes while ensuring compliance and opportunities for automation.
BankingConsultingInfrastructureInsuranceInsurTechSoftware
Responsibilities
Act as the primary business authority on end-to-end processes within the assigned domain, providing deep operational knowledge and decision support
Analyze current-state processes to identify inefficiencies, bottlenecks, compliance gaps, and opportunities for automation or cost reduction
Design and document future-state processes, detailed process maps, policies, procedures, and standard operating procedures (SOPs)
Define business requirements, acceptance criteria, and process KPIs to support solution delivery, automation, and continuous improvement
Collaborate with stakeholders to prioritize process changes, build business cases, and estimate benefits and risks
Work closely with IT, solution architects, and developers to ensure technical solutions align with business needs and process design
Support implementation of process changes, including testing, training, and adoption activities; validate that solutions meet business requirements
Establish and maintain process governance, controls, and compliance standards; monitor process performance and lead remediation where needed
Mentor and enable process owners and frontline teams to sustain improvements and incorporate best practices
Qualification
Required
experience in writing user stories in the proper user story formats
lead process analysis, design, optimization, and governance efforts
partner with business stakeholders, IT, and project teams
translate strategic objectives into efficient and compliant end-to-end processes
improve effectiveness, reduce risk, and enable automation
act as the primary business authority on end-to-end processes within the assigned domain
provide deep operational knowledge and decision support
analyze current-state processes to identify inefficiencies, bottlenecks, compliance gaps, and opportunities for automation or cost reduction
design and document future-state processes, detailed process maps, policies, procedures, and standard operating procedures (SOPs)
define business requirements, acceptance criteria, and process KPIs to support solution delivery, automation, and continuous improvement
collaborate with stakeholders to prioritize process changes, build business cases, and estimate benefits and risks
work closely with IT, solution architects, and developers to ensure technical solutions align with business needs and process design
support implementation of process changes, including testing, training, and adoption activities
validate that solutions meet business requirements
establish and maintain process governance, controls, and compliance standards
monitor process performance and lead remediation where needed
mentor and enable process owners and frontline teams to sustain improvements and incorporate best practices
Company
Hexaware Technologies
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.
Founded in 1990
10001+ employees
H1B Sponsorship
Hexaware Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (629)
2024 (703)
2023 (510)
2022 (648)
2021 (647)
2020 (1064)
Funding
Current Stage
Public CompanyTotal Funding
$67.69MKey Investors
MAPE Advisory GroupGeneral Atlantic
2021-10-23Acquired
2013-01-01Post Ipo Equity
2006-10-01Post Ipo Equity
Leadership Team
P R Chandrasekar
Vice Chairman & CEO
Srikrishna Ramakarthikeyan
CEO
Recent News
2025-12-25
Hindu Business Line
2025-12-17
PR Newswire UK
2025-12-16
Company data provided by crunchbase