All Roads · 1 month ago
Service Advisor - Writer 2nd Shift
Rosedale, Maryland
Full-time
Onsite
Mid LevelAll Roads is seeking a Service Advisor/Writer to join their team in Rosedale, MD. The role involves being the first point of contact for customers during the repair process, utilizing prior service writing experience and mechanical knowledge to ensure a first-class customer experience.
AutomotiveRetailTransportation
No H1B
Responsibilities
Provide excellent customer service in line with dealership standards
Schedule appointments and accurately document information, CDK helpful
Advise customers on vehicle maintenance per manufacturer specifications
Communicate vehicle status regularly with customers to include repair time, cost and any changes
Additional duties as needed
Qualification
Required
High school diploma or GED
Valid driver's license
Ability to multi-task, prioritize and communicate effectively
Excellent written and oral communication skills
Preferred
Prior service writing experience (truck experience preferred)
CDK helpful
Benefits
Medical, dental, vision... eligible on the 1st of the month after 30 days of employment
Paid time off including 40 hours after 90 days of employment
401k with company match
Paid holidays
Employee referral bonus
Tuition Reimbursement program
Company
All Roads
All Roads is a holding company that represents retail and commercial services enterprises.
Founded in 1917
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andy Franklin
CEO
Ben Fenlon
COO
Recent News
2024-11-26
Company data provided by crunchbase