Rhode Island College · 3 weeks ago
Assistant Chief Information Officer
Providence, RI
Full-time
Onsite
Director/Executive
$140K/yr - $150K/yr
8+ years expRhode Island College is a comprehensive institution offering a wide range of academic programs. They are seeking an Assistant Chief Information Officer to provide strategic technology direction, operational support, and customer service to the college community, while leading the Information Technology Services department and fostering an agile culture.
EdTechEducationHigher Education
Responsibilities
Assist the CIO in establishing and executing the strategic long-term goals, policies, and procedures for the ITS Department
Lead the identification and development of PMO roles, ITS team configurations and recruitment appropriate to deliver the agreed-upon goals and objectives
Develop and lead an agile practice, putting in place the systems, processes, and ways of working to sustain a high-performing team, where skill development, increased agility, collaboration, and improved ways of working are key to success
Accountable to build and maintain the agile-at-scale competency and talent strategy at the ITS level with direct oversight of methodology guidelines and agile coaching. Act as project manager as necessary on complex technology initiatives and provide support throughout the product lifecycle
Evolve and continually improve college models and operating practices, integrating waterfall, iterative, and agile delivery models into one, cohesive delivery strategy to best meet evolving college needs
Participate in the leadership of the Information Technology Services department by leading and developing a team of high-performing staff and team leaders. Accountable for the consistency of the ITS Department operating methodology and associated processes
Instill a learning culture and facilitate continuous improvement for college information technologies. Collaborate with leadership team to create and maintain the mind-set and culture to embed continuous improvement
Assess portfolio performance, using metrics and reporting. Track and communicate key ITS metrics. Create a strong focus on measuring the impact of the work being delivered. Assure strategic alignment through prioritization, resource capacity management, pragmatic risk management, key result tracking and program management to achieve strategic vision
Work with the CIO, ITS leadership, and college stakeholders to ensure that the college meets regulatory compliance
Foster collaboration between teams, directors, managers, portfolio owners and invested stakeholders
Lead large-scale change initiatives to manage interdependencies and provide performance assurance through lean governance. Ensure alignment to the cross-departmental roadmaps, create a collective plan to manage dependencies
Ensure effective IT service delivery. Provide excellent customer service, adapting service support models to include interfacing with application service providers. Ensure quality service delivery while adapting to hybrid hosting models
Work with the CIO to develop and maintain operational and capital budgets. Evaluate project requests and make recommendations to the CIO for funding
Manage and participate in committees, working groups, etc. in support of information technology initiatives
Develop grants, funding, and resources for information technology initiatives independently or in collaboration with faculty, staff, and students
Manage/supervise professional, classified, and student staff
Qualification
Required
Experience with one or more large enterprise systems such as LMS (Learning Management System), SIS (Student Information System), ERP (Enterprise Resource Planning), etc
Project management skills and experience, plus significant knowledge of productivity tools with evidence of practical application
A distinctive blend of business, IT, financial, and communication skills. Ability to apply systems thinking and to focus on the ‘why' as much as the ‘what' and the ‘how.'
Deep understanding of current and emerging technologies and how they may be employed to drive digital transformation
Demonstrated general management, leadership, and interpersonal skills
Exceptional leadership skills with the ability to develop and communicate strategic vision, and to inspire and motivate staff
Financial management and budgeting skills. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills
Proven ability to build relationships with a broad range of constituencies
Hands-on project and general management experience in a team-based cross-functional environment
Effective influencing and negotiation skills in an environment where resources are often not in direct control of this role
High degree of integrity/ethics relative to information security and confidentiality
A strong facilitator with experience engaging teams in a collaborative, distributed environment. Ability to manage, coach and develop team members and manage contract resources
Listens and supports people in problem identification and decision-making, creating an environment of mutual influence
Excellent verbal and written communication skills working with audiences and customers at all levels of technical ability
Excellent customer service skills
Education: Bachelor's degree
Experience: Eight years of experience in information technology; five years of which have been in a supervisory or management role
Preferred
Master's degree in CS, CIS or equivalent
Experience in a supervisory information technology role in higher education at the director level or above
Demonstrated experience leading diverse teams in an agile environment
Strong business acumen, including knowledge of higher education and its business units
Demonstrated ability to develop and execute a strategic resource plan
Relevant certifications, such as ITIL, PMP, or Lean Six Sigma
Bilingual
Company
Rhode Island College
Rhode Island College is a school in Providence.
1001-5000 employees
H1B Sponsorship
Rhode Island College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (3)
2022 (5)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$3M2021-10-14Grant· $3M
Leadership Team
LeeShonel Ayala
Alumni Engagement & CEO Program Coordinator
Pam Christman
Assistant Vice President for Information Services/CIO
Recent News
Providence Business News
2025-10-23
Providence Business News
2025-10-16
Providence Business News
2025-10-11
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