NEOGOV · 2 weeks ago
Library Technician - Genealogy & Local History / Reference (Part Time)
Carlsbad, CA
Full-time, Part-time
Onsite
New Grad, Entry Level
$21.86/hr - $29.26/hrThe City of Carlsbad is seeking a Part-time Library Technician to join their Genealogy & Carlsbad History Division. The role involves providing excellent customer service, teaching genealogy classes, and supporting library patrons with research in genealogy and local history resources.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide sterling in person and virtual customer service and instruction in the use of the Genealogy & Carlsbad History division’s various print and electronic resources including sharing research strategies
Teach occasional beginning and/or intermediate classes on genealogy and local history resources, including research strategies
Communicate to library patrons both rules and procedures, as needed, to maintain a proper environment for general use and enjoyment of the library
Work with other team members to break down and overcome research dead ends and “brick walls”
Create informational handouts on genealogy topics and provide expertise to researchers
Support genealogy division programs and events
Qualification
Required
Demonstrate active interest in the pursuit of genealogy and family history
Knowledge about genealogy research methods and resources, including print and electronic formats, as well as strategies and standards of proof
Have a highly developed aptitude for providing excellent customer service and a demonstrated ability to work cooperatively with members of the public, coworkers and invested parties
Able to work independently while managing multiple tasks with attention to detail
Able to conduct in-depth research providing answers to complicated reference questions using a variety of formats for research
Proficient working with technology, including mobile devices, computers, Microsoft Office software including Word, Excel and Publisher and online/downloadable content
Demonstrate effective communication preferably in the instruction of others
Willingness and ability to be flexible, creative, and innovative in approaches to work and in interacting with others
Proficiency working with technology including an ability to troubleshoot technology problems, create simple user guides and effectively document technology issues
Preferred
Experience working in a public library is desired but not required
Benefits
APPLE Savings Plan
Employee Assistance Program: EAP
40 hours of sick leave per fiscal year (July 1- June 30)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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