Hanson Professional Services Inc. ยท 2 days ago
IT Support Technician
Springfield, IL
Full-time
Onsite
Senior Level
$24/hr - $29/hr
5+ years expHanson Professional Services Inc. is a dynamic, employee-owned consulting firm seeking a full-time IT Helpdesk Technician. The role involves providing technical assistance and support to internal clients, troubleshooting hardware and software issues, and implementing solutions.
ConsultingInformation Technology
Responsibilities
Providing technical assistance and support to internal clients with computer systems, hardware, or software issues
Respond to queries
Run diagnostic programs
Isolate problems
Determine and implement solutions
Qualification
Required
5+ years' experience in the field of Information Technology
software and hardware troubleshooting skills
knowledge of client/server network protocols and Internet/Intranet applications
Must be able to collaborate remotely with colleagues in other offices
Candidate must be willing to accept out-of-town travel assignments and to work overtime to meet project demands
Must possess a valid driver's license
Preferred
A+ and Network+ Certifications
Experience in Helpdesk Support is preferred with extensive knowledge of computer hardware, software, and network systems
Experience providing remote support is preferred
Benefits
Competitive compensation
Performance bonuses
401(k) with matching contribution
Employee Stock Ownership Plan
Comprehensive health & well-being plans
Financial wellness plans
Work-life balance programs
Company
Hanson Professional Services Inc.
Hanson Professional Services is a civil engineering company providing engineering, planning, and allied services.
501-1000 employees
H1B Sponsorship
Hanson Professional Services Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Sergio Pecori
Chairman & CEO
Ronda Folkerts
Chief Financial Officer
Recent News
Company data provided by crunchbase