Customer Service Scheduling Specialist jobs in United States
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Vertical Screen, Inc. ยท 3 weeks ago

Customer Service Scheduling Specialist

Vertical Screen, Inc. is a leading applicant screening firm that helps companies hire with confidence. The Customer Service Scheduling Specialist will support clients' applicants by handling incoming calls regarding drug screens and other health services, while maintaining detailed documentation and performing various administrative duties.

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Responsibilities

Handle a high volume of inbound or outbound calls
Evaluate documentation and information needed
Processing and following up on invoices and faxes
Administrative duties such as filing, scanning, and mailing different types of documents
Maintain and document detailed notes in system regarding correspondence with applicants

Qualification

Attention to detailMicrosoft OfficeMultitaskingComputer navigationVerbal communicationWritten communication

Required

Must be able to work in a fast paced, inbound/outbound call center environment
Ability to multitask
Strong attention to detail
Ability to efficiently operate and navigate a computer and internal software
Excellent verbal and written communication skills
Must be proficient in Microsoft Office
High school diploma or equivalent

Benefits

Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
RushBus scheduled service from Septa Bus Route 22 and Regional Rail
Employee referral bonus program
Discounts through partnerships & neighborhood business programs

Company

Vertical Screen, Inc.

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Vertical Screen, Inc. is one of the world's leading applicant screening firms.

Funding

Current Stage
Late Stage

Leadership Team

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Neha Badheka, M.D.
Chief Medical Review Officer
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Sadeq Khan
Chief Privacy Officer
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Company data provided by crunchbase