UNIQLO · 1 month ago
UNIQLO Supervisor In Training (Full Time) - Downtown Crossing
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$20.50/hr - $20.50/hrUNIQLO is opening a new location in Downtown Crossing, and they are seeking a Supervisor in Training to lead customer service efforts in the store. This role involves training and supervising Sales Associates, ensuring operational standards are met, and managing inventory and customer needs.
E-CommerceFashionSales
Responsibilities
Key Holder
Motivates their team to meet and exceed sales
Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
Assists management to identify issues in the store
Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Follows all company policy and procedures & notifies management of any infractions
Assists with special projects as assigned by management
Qualification
Required
High School Diploma or GED
Ability to train and develop a team with strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality
Have no more than two (2) days off in the same Monday-Sunday workweek
Limit scheduling restrictions to no more than three (3) days per week
Only one (1) restriction permitted Friday-Sunday
At least one (1) restriction must be time-based
Preferred
Bachelor's Degree preferred
Benefits
Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
401K (with employer matching)
Plum Benefits
Gym Discounts
30% Employee Merchandise Discount
Company
UNIQLO
UNIQLO Co is an online store that sells women’s, men’s, and kids’ clothing and accessories.
Founded in 1949
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Domenica Gonzalez
Human Resources Business Partner
Princess Augustin
Human Resources Business Partner
Recent News
2026-01-24
2026-01-22
2026-01-14
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