Member Service Representative II- Floating jobs in United States
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TruMark Financial Credit Union · 2 weeks ago

Member Service Representative II- Floating

TruMark Financial Credit Union is committed to building a better future for its members and team. As a Member Service Representative II, you will engage with members to identify their financial needs, promote tailored solutions, and support the branch with various functions.

BankingFinancial Services

Responsibilities

Engage with members: Provide extraordinary service while identifying their financial needs
Promote solutions: Educate members on TruMark’s products, services, and programs to offer tailored financial solutions
Handle loan processes: Complete loan applications, process requests (excluding Home Equity and Mortgage), and assist with settlements
Leverage technology: Demonstrate mobile and digital banking tools to enhance member experiences
Support the branch: Perform teller functions, resolve escalated issues, and assist as a supervisor when needed

Qualification

Banking products knowledgeBranch experienceMicrosoft Office proficiencyCommunicationOrganizational abilities

Required

High school diploma or equivalent required
At least 1 year of branch or equivalent experience with a financial institution
Strong communication and organizational abilities
Knowledge of banking products and systems
Proficiency in Microsoft Office applications
Flexibility to work evenings, weekends, or other shifts as needed

Preferred

Continuing education preferred

Benefits

Health, dental, vision, a 401(k) with matching, and even paid time off

Company

TruMark Financial Credit Union

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Trumark Financial Credit Union provides savings, transaction, and credit services.

Funding

Current Stage
Growth Stage

Leadership Team

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Kelly Botti
President and Chief Executive Officer
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Vincent Market
Executive Vice President / Chief Operating Officer
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Company data provided by crunchbase