Apply on Employer Site

Bon Secours Mercy Health · 9 hours ago

Scheduling and Billing Specialist

Richmond, VA

Full-time

Onsite

Entry Level

2+ years exp

Bon Secours Mercy Health is dedicated to improving health care quality and safety. The Scheduling and Billing Specialist is responsible for coordinating patient testing and procedures, managing schedules, and ensuring accurate patient information is maintained.

Health Care

Responsibilities

Prepares, posts, and distributes daily schedules. Reviews and updates schedule daily. Communicates any changes affecting the next day’s schedule to appropriate personnel

Maintains and secures replacement staff for staffing levels that meet required guidelines and communicates staffing needs to off shift supervisor and Director. Reports all issues to leadership

Reviews and corrects weekly attendance sheets to ensure accurate payroll. May approve/ disapprove PTO and vacation requests according to established nursing guidelines and labor contracts. Tracks and completes attendance actions for supervisor review. Maintains agency information including orientation checklists, reports of usage, and completion verification

Verifies patient information from physician’s offices, as well as equipment needs, special requests, and positioning. Communicates special equipment, instruments, and supply requests to appropriate staff. Verifies all patient names, procedures, surgeons, and times with Registration/Admitting

Ensures correct orders, diagnosis, and clinical history is collected and entered into computer system

Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary

Maintains patient records from the previous day, ensuring all records are accounted for. Maintains surgical logbook as needed. Compiles daily census statistics and distributes reports

Obtain necessary insurance pre-authorization and pre-certifications. Responsible for prior authorization and registration functions

Ensures accurate patient identification by consistently verifying two patient identifiers in accordance with hospital policy and patient safety standards

Qualification

Scheduling experienceMedical terminologyComputer skillsAttention to detailCommunication skillsTeamworkConflict resolutionActive listeningRelationship building