Retail Account Servicing Specialist jobs in United States
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Southern Bank ยท 3 weeks ago

Retail Account Servicing Specialist

Southern Bank is a community-focused financial institution dedicated to providing excellent customer service. The Retail Account Servicing Specialist is responsible for various operational duties to support branches and customers, ensuring efficient account servicing and compliance with banking regulations.

BankingCredit CardsFinanceFinancial ServicesInsuranceLendingWealth Management

Responsibilities

Reviews Internet Banking secure message contact changes
Performs account clean up
Assists branches to service customers
Assists branches with account maintenance questions
Performs monthly reviews of Credit Cards
Performs maintenance on various accounts
Opens new lead accounts
Coordinates branch supply orders
Processes charge off disputes
Reviews overdrawn accounts and requests
Assists branches and external customers with charged off accounts
Assists with administration of daily ODP program processing; and
Completes and performs any other duties as assigned

Qualification

Customer service skillsComputer skillsOrganizational skillsInterpersonal communicationMulti-taskingAttention to detail

Required

Good organizational skills
Excellent customer service skills
Good interpersonal communication and computer skills
Highly attentive to detail and able to multi-task in a fast-paced environment
High school diploma or equivalent

Company

Southern Bank

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Southern Bank has served the financial needs of America's Heartland for more than 125 years, making us one of the oldest financial

Funding

Current Stage
Public Company
Total Funding
unknown
1957-05-16IPO

Leadership Team

M
Matt Funke
President and CEO
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K
Kim Capps
Chief Retail Officer
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Company data provided by crunchbase