Charles Schwab · 2 hours ago
Senior AI Site Reliability Engineer
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expCharles Schwab is a company committed to transforming the financial industry and putting clients at the center of everything they do. As a Senior AI Site Reliability Engineer on the AI Strategy & Transformation team, you will ensure AI solutions are reliable, scalable, and resilient, while mentoring junior engineers and driving operational excellence.
Financial Services
Responsibilities
Design, implement, and manage the reliability and operational excellence of GenAI applications and platforms
Work closely with architects, engineers, and business leaders to align reliability practices with Schwab’s enterprise strategy
Mentor and coach junior engineers, helping to build strong operational practices and foster a culture of continuous improvement
Lead by example in solving complex reliability challenges, advancing SRE standards, and driving rapid iteration from concept to production
Qualification
Required
8+ years of software development or reliability engineering experience, with 4+ years as a hands-on senior engineer in startups and/or large organizations
Bachelor's degree in Computer Science or related field
5+ years of experience building and operating complex products from scratch and running them in production
3+ years of experience supporting applications that use Artificial Intelligence (AI) models to deliver real business impact
3+ years of experience building and maintaining data pipelines and infrastructure for large datasets
3+ years of experience with containers and cloud-native applications, and the ability to operationalize them in the public cloud with infrastructure as code
Experience implementing monitoring, alerting, and incident response for large-scale distributed systems
Proven track record in driving reliability, scalability, and performance improvements for production AI systems
Preferred
Strong computer science fundamentals and experience working across different parts of the tech stack
Experience working with proprietary or open-source LLMs (Gemini, Claude, OpenAI or other models) and supporting LLM-powered applications in production
Focus on quality and reliability in everything you do. Continue to raise the bar and drive others to deliver high-quality, resilient products, with experience writing tests and implementing automated reliability checks
Experience writing and running evaluations to ensure quality and monitor consistency in LLM-generated responses and actions
Strong communication skills – you balance written and verbal communication to clearly share your perspective with others on the team
Experience mentoring junior engineers and helping them grow their technical and operational skills through clear feedback and code reviews
Demonstrated mindset of continuous learning and improvement
Ability to solve complex problems with ambiguous or incomplete data in highly distributed systems
Demonstrated business domain knowledge related to all products you have worked on
Curiosity about new technologies and processes – you always seek to improve yourself and everyone around you and proactively seek and share knowledge with others on your team
Experience with Python and front-end development preferred but not required
Master's or advanced degrees in Computer Science or related fields
Benefits
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Company
Charles Schwab
We have plans for every turn you take.
10001+ employees
H1B Sponsorship
Charles Schwab has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (579)
2024 (468)
2023 (455)
2022 (705)
2021 (483)
2020 (282)
Funding
Current Stage
Late StageLeadership Team
J
Jim McGreevy
Senior Project Manager
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