Apply on Employer Site

Helzberg Diamonds · 14 hours ago

Internet Fulfillment Associate

Kansas City, MO

Full-time

Onsite

Entry Level

2+ years exp

Helzberg Diamonds is a retail company specializing in jewelry and accessories, and they are seeking an Internet Fulfillment Associate to manage online sales transactions. The role involves processing, packaging, and shipping merchandise, as well as resolving customer order issues in collaboration with various departments.

JewelryRetail

Responsibilities

Process and pack sales orders generated by the Helzberg Diamonds Internet site

Ensure that the appropriate materials (i.e., warranties, gift cards, packing slip, etc.) are included in each shipment

Process value-added transactions (such as sizing) to ensure work done meets specifications

Work with customer care team to process returns of merchandise purchased from Internet site

If merchandise is not available in Distribution Center, locate item in a store, work with store to obtain merchandise, and receive and process it through systems properly

Run and review reports to audit orders

Provide backup to the supervisor as needed

Perform various duties for other work groups in the Distribution Center as needed to support a dynamic and fluid team that contributes to the company mission and strategies

Qualification

Distribution experienceOrganizational skillsDetail-orientedCommunication skillsCustomer service orientationPersonal accountabilityTeamworkFlexibilityIntegrity

Required

High school diploma required

Strong organizational skills required, along with the ability to be very accurate and detail-oriented, and to meet deadlines

Good communication skills required, along with the ability to use computer systems

Must work well under pressure during high-volume periods

Regular predictable onsite attendance required five days per week to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers