Health Link Home Health and Hospice Agency · 1 month ago
Home Health Scheduler - Walnut Creek
United States
Full-time
Remote
Entry Level
$27/hr - $32/hr
1+ years expHealth Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. They are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join their Walnut Creek team, responsible for maintaining and coordinating schedules for home health services and assisting with intake processes.
Health CareHospitalTherapeutics
Responsibilities
Maintain and coordinate schedules for home health services
Assist with intake and process incoming referral information
Ensure cases are assigned and staffed within established timeframes
Communicate schedule updates to clinicians, patients, supervisors, and referral sources
Manage high call volumes with professionalism and a pleasant demeanor
Respond to urgent or emergency scheduling needs
Provide direction to field staff as needed to ensure appropriate patient coverage
Report scheduling changes and client concerns to supervisors
Verify time records against schedules
Follow up on scheduling issues reported by on-call staff
Attend required meetings and training
Maintain compliance with agency policies and procedures
Perform other duties as assigned
Qualification
Required
Self-driven, detail-oriented Scheduling Intake Coordinator
Ability to maintain and coordinate schedules for home health services
Assist with intake and process incoming referral information
Ensure cases are assigned and staffed within established timeframes
Communicate schedule updates to clinicians, patients, supervisors, and referral sources
Manage high call volumes with professionalism and a pleasant demeanor
Respond to urgent or emergency scheduling needs
Provide direction to field staff as needed to ensure appropriate patient coverage
Report scheduling changes and client concerns to supervisors
Verify time records against schedules
Follow up on scheduling issues reported by on-call staff
Attend required meetings and training
Maintain compliance with agency policies and procedures
Perform other duties as assigned
Previous scheduling or intake experience
Detail oriented with excellent verbal, written, and interpersonal communication skills
Friendly, professional phone presence and comfortable handling high call volume
Strong organizational and time-management skills
Ability to prioritize and multitask in a fast-paced environment
Strong computer proficiency
Ability to work independently with minimal supervision
Willingness to work occasional weekends and holidays as required to support patient care and operational coverage
Preferred
1 year Home Health experience preferred
Knowledge of medical terminology preferred
Benefits
Medical, dental, vision, life insurance, 401(k) with match
Paid Time Off (up to 10 days)
Company
Health Link Home Health and Hospice Agency
Health Link Home Health and Hospice provides responsive in-home health care to individuals and families.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase