DO & CO AG · 3 weeks ago
IT Helper
Miami, 3401 NW 72nd Avenue, Miami, Florida, United States of America
Full-time
Onsite
Entry Level
$19/hr - $22/hr
1+ years expDO & CO AG is a company passionate about hospitality culinary delights across the globe. They are seeking an IT Helper to assist with the installation, maintenance, and troubleshooting of IT systems while providing support to employees and ensuring optimal system performance.
CateringEvent ManagementEventsFood and BeverageHotelTravel
Responsibilities
Assist with the installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripheral devices
Provide first-level technical support to employees by responding to IT support requests and answering questions related to computer systems and applications
Support the setup, maintenance, and basic troubleshooting of network infrastructure, including routers, switches, and cabling
Perform routine system checks and preventative maintenance to ensure optimal system performance and reliability
Assist with employee onboarding by setting up new user accounts, configuring workstations, and providing basic system orientation
Maintain accurate inventory records of IT equipment, devices, and supplies
Document technical procedures and assist in the creation of user guides and support documentation as needed
Support and adhere to safety and food safety infrastructure, processes, and protocols as assigned
Support special IT projects and initiatives assigned by the Lead IT Analyst or management
Perform additional duties as assigned to support operational and departmental needs
Qualification
Required
High school diploma or equivalent required
Minimum of 1 year of experience in IT support, technical assistance, or working with computer systems preferred
Proficient computer skills, particularly Microsoft Word, Excel, Outlook, and basic operating systems; basic knowledge of computer hardware, software applications, and networking fundamentals
Strong problem-solving skills with a high level of attention to detail
Excellent communication and interpersonal skills
Ability to work independently as well as collaboratively in a team-oriented environment
Willingness to learn, adapt, and support new technologies and systems
Proactive, well-organized, and capable of managing a substantial workload
Ability to complete assigned tasks within given timeframes and meet strict deadlines
Ability to accurately monitor inventory usage and minimize wastage
All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations
Ability to work long hours on foot and in environments with varying temperatures
Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs
Benefits
Daily Complimentary Meals (Breakfast, Lunch and Dinner).
FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
Genuine career development opportunities, both nationally and internationally.
Company
DO & CO AG
DO & CO The Gourmet Entertainment Company – A passion for hospitality Culinary delights on every banquet floor and in the sky: As a listed Austrian company with the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world.
10001+ employees
H1B Sponsorship
DO & CO AG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-06-30IPO
Recent News
2025-10-16
2025-08-14
Company data provided by crunchbase