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TikTok · 2 weeks ago

Business Operations Manager - Digital Media & AdTech - Global Business Solutions - New York

New York, United States

Full-time

Onsite

Mid Level

$94K/yr - $157K/yr

3+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Business Operations Manager to join their North America Global Business Solutions team. This role focuses on strategic program planning and execution to drive revenue growth and enhance client relationships across key accounts.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Lead program planning, management, and delivery of global strategic projects and programs for TikTok's North America based clients, with a focus on ROI maximization and growth

Create compelling GTM sales collateral and program materials to drive program awareness and engagement

Own client program tracking, reporting, and budget management, ensuring effective program delivery, utilization and finances

Partnering with our sales team, establish strong external relationships with our clients, acting as primary program operations and delivery contact for our strategic partnerships

Serve as cross-functional liaison providing operational guidance to internal partners spanning creative, content, measurement, research, product, and finance

Lead process improvements and new initiatives to elevate Business Operations team effectiveness, including optimizations of systems and business tools

Analyze data and insights to inform strategic program plans, defining key objectives/KPIs and identifying growth opportunities

Qualification

Strategic program managementProject managementCross-functional collaborationAnalytical skillsClient-centric mindsetExperience in AdTechOutstanding communicationResults-oriented approachAttention to detail

Required

At least 3 years of experience in strategic program management in AdTech, digital advertising or programmatic media, with demonstrated success managing complex cross-functional projects

Must be willing to work in New York, NY

Preferred

Proven excellence in project management with experience in cross-functional team collaboration

Prior experience working with Sales Teams in AdTech demonstrating a strong understanding of consultative selling processes and strategies for driving media investments

Strategic thinking, business planning capabilities, and analytical skills

Outstanding communication skills with a proven track record of influencing stakeholders and move teams to action

Client-centric mindset with ability to work effectively across time zones and multicultural environments while thriving in fast-paced settings

Results-oriented approach with strong attention to detail and commitment to operational excellence

Experience building content or enablement materials for regional or global sales organizations

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)