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Amazon Web Services (AWS) · 12 hours ago

Data Center Technician, DCC Communities

Fairless Hills, PA

Full-time

Onsite

Entry Level

$51K/yr - $113K/yr

1+ years exp

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. They are seeking Data Center Technicians to help ensure overall availability and reliability in data center operations, involving hardware and network diagnostics, physical repair, and participation in on-call rotations.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue detection and reporting

Are biased to act in the absence of direction or support

Improve effectiveness through process innovation

Qualification

Computer/server hardware troubleshootingNetwork design understandingTechnical certificationTicketing system managementWork prioritizationEffective communicationOrganizational skillsProblem solving

Required

High school or equivalent diploma

Work flexible shifts including night shifts/weekends

1+ years of computer/server hardware troubleshooting or related IT experience

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

Preferred

Experience in a data center or other critical environment

An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)

Understanding of network design, protocols and layer 1/2 troubleshooting

Experience managing work and priorities through a ticketing system

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees