Choice Hotels International · 5 days ago
Portfolio Management Renewals Director
DC-Baltimore Area
Full-time
Hybrid
Lead/Staff, Director/Executive
$100K/yr - $120K/yr
3+ years expChoice Hotels International is one of the largest lodging franchisors in the world. They are seeking a Portfolio Management Renewals Director responsible for maximizing franchisee retention and satisfaction through effective contract renewal strategies and relationship management.
HospitalityHotelTravel
Responsibilities
Lead the development and execution of contract renewal strategies to maximize franchisee and partner retention
Build and nurture strong relationships with franchisees, third-party management companies, developers, lenders, brokers, and industry groups
Serve as the primary contact for franchisees regarding contract renewals, proactively addressing concerns, and facilitating solutions
Collaborate with internal teams (Area Directors, Franchise Performance, Brand Leaders, Operations) to support franchisee success and brand compliance
Identify opportunities for contract upgrades, extensions, and portfolio expansion
Present and communicate the company’s value proposition to franchisees and partners during renewal discussions
Negotiate renewal terms and close deals that drive mutual value and support long-term partnerships
Manage the contract approval process, coordinating with Finance, Legal, and other internal stakeholders
Support franchisees in accessing financial programs and resources to facilitate successful renewals
Leverage CRM and technology solutions to track, analyze, and report on renewal activities
Monitor industry trends, competitive landscape, and market developments to inform renewal strategies
Represent the company at franchise-related events, trade shows, and owner association meetings
Qualification
Required
Bachelor's degree or equivalent combination of education and work experience preferred
Minimum of 3 years of prior sales and/or related experience, including consultative, value-based, and relationship sales
Demonstrated success in negotiating and closing deals, meeting or exceeding goals/quotas, and driving business results
Strong negotiation and influencing skills, with a proven track record of closing complex agreements
Excellent communication, presentation, and interpersonal skills
Strong analytical skills and financial acumen
Knowledge of hotel industry trends and competitive brands
Proficiency in MS Office applications; CRM experience is desirable
Ability to travel up to 25% of the time
Must be able to uphold Choice's CORE values
Preferred
Experience in the hotel industry, hospitality, franchising, or related field preferred
Benefits
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
Company
Choice Hotels International
Choice Hotels International is a hospitality franchisor that provides businesses and travelers with a range of lodging options.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$600M2024-06-25Post Ipo Debt· $600M
1996-10-16IPO
Leadership Team
Judd Wadholm
Senior Vice President and General Manager, Core Brands
Noha Abdalla
Chief Marketing Officer
Recent News
Hotel Management Network
2026-01-07
Company data provided by crunchbase