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Oak Valley Community Bank · 2 weeks ago

Customer Service Representative- Escalon

Escalon, CA, US

Full-time

Onsite

New Grad, Entry Level

$18/hr - $24.04/hr

Oak Valley Community Bank is a trusted, full-service commercial bank serving California’s San Joaquin Counties and beyond since 1991. They are seeking a full-time Customer Service Representative who will ensure a positive banking experience for clients by efficiently handling transactions and providing exceptional service that fosters customer loyalty.

BankingCommunitiesFinancial Services

Responsibilities

Process customer transactions, including deposits, withdrawals, and loan payments with accuracy and efficiency

Provide information about bank products and services, assisting customers in making informed decisions

Address customer inquiries and resolve issues in a timely and professional manner

Maintain compliance with banking regulations and internal policies to ensure the security of customer information

Collaborate with team members to achieve branch goals and enhance the overall customer experience

Qualification

Customer service experienceNumerical skillsBanking software familiarityProblem-solving skillsBilingual communicationTechnology proficiencyAttention to detailCommunication skillsInterpersonal skills