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TikTok · 3 weeks ago

Site Reliability Engineer, Global E-commerce- USDS

San Jose, CA

Full-time

Onsite

Mid, Senior Level

$137K/yr - $259K/yr

TikTok is the leading destination for short-form mobile video, and they are seeking a Site Reliability Engineer to join their Global E-commerce SRE team. The role involves ensuring the reliability and performance of a critical E-commerce platform, with responsibilities including service level ownership, automation, and cross-team collaboration.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Own the service level of a critical, revenue generating E-commerce platform as well as all supporting infrastructure and services. This role will focus on service reliability, highly-scalable design and release management in a cloud-native environment

Define service level indicators and data-driven objectives to uphold and improve uptime, latency, and system health of a core TikTok production platform

Collaborate cross team with engineering and product to ensure that key requirements (such as capacity planning and launch reviews) are performed to enable transparent service delivery to customers

Automation geared towards infrastructure-as-code, scalability and service resiliency

Implement SRE practices around incident management, post-mortems while being part of on-call rotations

Qualification

Unix/Linux internalsJavaGoPythonLarge-scale distributed systemsAlgorithmsData structuresCloud native technologiesEffective communicationSystematic problem-solving

Required

Good understanding of Unix/Linux operating systems internals and networking

Experience writing code in Java, Go, Python or a similar language

Expertise in designing, analyzing, and troubleshooting large-scale distributed systems (Redis, Elasticsearch, Kafka, Druid, Hadoop, Flink or comparable solutions), relational databases, caching solutions and web service frameworks

Experience with algorithms, data structures, complexity analysis and software design

Experience developing tools and APIs to reduce manual interaction with systems and applications using a variety of coding and scripting standards

Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

Preferred

Familiarity with running production grade web services at scale and understanding cloud native technologies and networking

Knowledge about a variety of strategies for ingesting, modeling, processing, and persisting data, ETL design, dimensional modeling, and cube design

Benefits

Medical, dental, and vision insurance

A 401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)