Dreyer's Grand Ice Cream · 1 month ago
Technical Lead Position
Laurel, MD
Full-time
Onsite
Senior Level
$36/hr - $36/hrDreyer's Grand Ice Cream is embarking on a new chapter of growth as part of Froneri, a global ice cream leader. The Technical Lead is responsible for overseeing the production line, ensuring cleanliness, quality, safety, and efficiency while leading and training the team to meet production targets.
Food and BeverageFood ProcessingSnack Food
Responsibilities
To fully own your line
To ensure our manufacturing facility is clean (without using water hoses or other methods that create unnecessary water – AKA “No Ghostbusters”), always organized and operating under factory standards
To ensure all equipment is taken care of to the highest standard of cleanliness: free of product and materials buildup, free of leftover grease, free of stickers, labels and glue, free of dust
To ensure that the highest product quality standards are met
That all products being made are within specification
To do all required product quality and HACCP checks
To adjust all machine settings required for improving product quality
To ensure every hygienic measure is taken towards creating an impeccable food safety environment around your line
To ensure that all safety hazards are prevented and controlled
Be a champion for safety and ensure all employees are operating the lines within the Froneri Safety protocols
To train your entire line team to the Froneri Standard and Froneri knowledge
Ensure others are trained to the same expectations
Continue to take every opportunity from other team members and vendors on site to expand your skillset
To ensure there is enough skillset on each workstation, and if not, address it by training the team yourself
To make sure a vendor working on your line is always accompanied by either yourself or a Machine Operator so that all work and changes are captured and learnt from
To make sure that the skill matrixes of your line team are up to date
To ensure the staffing maps are respected and to assign names to the break board accordingly, whilst making sure the break times are respected
To assign tasks when the line is down, and training duties whenever the line is overstaffed
To ensure daily, weekly and monthly production meets targeted outputs through effective management of production plans and manufacturing processes
To monitor and address issues causing waste on the line
To pre-organize for changeover so that targets are met
To follow rules and procedures put in place to ensure the best balance of case count, material usage and labor usage is met
To perform required routines with discipline and effectiveness
This includes attending and leading Shift Handover (SHO) meetings, attending and reporting out effectively on Daily Review Meetings (DRM), performing daily checks, attending to Sensory and General Manufacturing Practices (GMP) walks, doing Manufacturing Execution System (MES) consumptions and Downtime (DT) reports
To provide the first evaluation on every single issue on your line
To perform mechanical adjustments with the use of regular tools without the need for aid to address issues on your line
To troubleshoot issues on your line based on the alarms/alerts seen on the HMI
To proficiently navigate all lines’ equipment HMI and Carlson
To diagnose refrigeration issues on the freezers, brine systems and hardeners
To perform line PMs and train the team on how to do AMs
To identify abnormalities and either address it or escalate it for full resolution
To list actions for yourself and your team members so that improvement opportunities observed by you are tackled in a timely manner, as well as to ensure the line remains running efficiently
To drive the execution of PMs and AMs
To ensure your equipment is maintained, looked after, cleaned and lubricated with the correct frequency and thoroughness
To look for and replace parts as required
In order to fully perform this role, you need to be an experienced freezer operator with a proven record of knowledge on volumes/weights, refrigeration setting adjustments, basic troubleshooting and alarm driven fault finding, blades inspection and replacement, pump adjustments, CIP and remelt management
You must also know enough about ingredients and mix processing to enable you to troubleshoot ice cream processing issues that may arise on your line
If anybody intervenes on anything on your line, you must know what and why
Never leave your line before clearly assigning somebody as a Lead on your absence
You must not leave your line when it is down or having issues
Qualification
Required
Experience as a freezer operator with a proven record of knowledge on volumes/weights, refrigeration setting adjustments, basic troubleshooting and alarm driven fault finding, blades inspection and replacement, pump adjustments, CIP and remelt management
Knowledge about ingredients and mix processing to troubleshoot ice cream processing issues
Ability to ensure manufacturing facility cleanliness and organization under factory standards
Capability to meet product quality standards and perform required product quality and HACCP checks
Commitment to safety protocols and preventing safety hazards
Experience in training team members to the Froneri Standard and ensuring skillset on each workstation
Ability to manage staffing maps and assign tasks effectively
Experience in monitoring production efficiency and addressing waste issues
Ability to perform required routines with discipline and effectiveness
Experience in mechanical adjustments and troubleshooting issues on the line
Strong leadership skills to manage the line and ensure clear communication
Ability to achieve measurable outcomes related to quality, safety, production targets, and hygiene standards
Hands-on approach and presence on the shop floor
Commitment to continuous improvement and knowledge of processes and products
Strong teamwork and accountability skills
Consumer-focused mindset to meet quality standards
Benefits
Medical
Dental
Vision
Life
Paid time off
Paid holidays
Paid parental leave
401K plan with employer match and annual contribution
Company
Dreyer's Grand Ice Cream
Dreyer's Grand Ice Cream is a manufacturer of ice cream products.
Founded in 1928
1001-5000 employees
H1B Sponsorship
Dreyer's Grand Ice Cream has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Kim Peddle Rguem
Chief Executive Officer
Recent News
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