Customer Service Representative - Site jobs in United States
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ResultsCX · 2 weeks ago

Customer Service Representative - Site

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies, and they are seeking a Customer Service Representative to assist customers with account updates, billing questions, and service inquiries. This role involves handling inbound and outbound calls while providing a key role in helping communities by ensuring customer satisfaction and trust.

Customer ServiceOutsourcingRetailService Industry

Responsibilities

Handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account setups and more

Qualification

Technical ProficiencyTyping SkillsCustomer ServiceCommunication SkillsProblem-Solving

Required

High school diploma or GED required
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability 7 days a week
Reliable transportation to get to and from work daily
Live within 50 miles of the physical location (707 Mendham Blvd Suite 103, Orlando, FL 32825)
The type of personality that thrives on social connection, work events, in person mentoring, and uncapped career growth

Company

ResultsCX

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ResultsCX is a provider of customer experience management services.

Funding

Current Stage
Late Stage
Total Funding
$22.87M
Key Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity

Leadership Team

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Rajesh Subramaniam
MD & CEO
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Company data provided by crunchbase