ResultsCX · 4 days ago
Customer Service Representative - Site
Knoxville, TN
Full-time
Onsite
New Grad, Entry LevelResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. As a Customer Service Representative, you will be a skilled problem-solver assisting customers with various inquiries and ensuring they feel confident and informed about their services.
Customer ServiceOutsourcingRetailService Industry
Responsibilities
Handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account setups and more
Qualification
Required
High school diploma or GED required
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability 7 days a week
Reliable transportation to get to and from work daily
Live within 50 miles of the physical location (412 North Peters Rd Suite 100, Knoxville, TN 37922)
The type of personality that thrives on social connection, work events, in person mentoring, and uncapped career growth
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Founded in 1990
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity
Leadership Team
Rajesh Subramaniam
MD & CEO
Recent News
Business Wire
2025-10-31
Morningstar.com
2025-09-23
Company data provided by crunchbase