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Cardone Training Technologies, Inc. · 2 weeks ago

Sr. Applications Support Administrator

Aventura, FL

Full-time

Onsite

Senior Level

5+ years exp

Cardone Training Technologies, Inc. is seeking an Applications Support Administrator who thrives in high-speed environments and wants to make a visible impact on the organization. This role involves owning tier 2/3 support for mission-critical applications, driving optimization and automation, and collaborating with various leaders to ensure technology aligns with organizational goals.

AdvertisingAutomotiveEducationMarketing

Responsibilities

Own tier 2/3 support across CTTI’s mission-critical apps: Okta, JAMF, Google WorkspaceEnterprise, Zoom Enterprise, PandaDoc, Zendesk, NetSuite, HubSpot, Aloware, and more

Master identity governance: provisioning/de-provisioning, SSO policies, MFA, and security-first user lifecycle management

Keep our Apple ecosystem sharp with JAMF and Apple Business Manager—managing compliance, remote commands, and smooth rollouts

Look beyond tickets—redesign workflows in Zendesk, JotForm, PandaDoc, and beyond

Automate what slows us down using Zapier, APIs, or native platform tools

Spot patterns, eliminate friction, and build systems that scale with growth

Deliver dashboards, audits, and reports that leadership can act immediately

Turn raw data (Zoom analytics, ticketing metrics, SaaS usage) into insights that drive decisions

Create documentation, guides, and concise video training that make complex tools accessible and easy to use

Lead onboarding sessions and skill-up workshops that accelerate adoption and reduce support noise

Partner with leaders in Sales, Events, Finance, HR, and more to make sure technology serves the mission

Represent CTTI with vendors, pushing for escalations, enhancements, and accountability

Support the CIO in quarterly reviews, compliance audits, and contract evaluations—your fingerprints will be on CTTI’s long-term tech strategy

Qualification

SaaS administrationOktaJAMFGoogle Workspace EnterpriseZoom EnterpriseZendeskPandaDocNetSuiteHubSpotAlowareJotFormCross-platform troubleshootingScripting PowerShellScripting BashScripting PythonZapierCompliance frameworksCommunication skills

Required

5+ years of SaaS administration in high-growth or high-performance environments

Proven expertise in: Okta (policies, app assignments, provisioning)

JAMF / Apple Business Manager

Google Workspace Enterprise Admin

Zoom Enterprise (Events, Webinars, Licensing)

Zendesk, PandaDoc, NetSuite, HubSpot, Aloware, JotForm

Strong cross-platform troubleshooting skills and a proactive mindset

Exceptional communication—able to translate technical detail into business impact

Preferred

Scripting chops (PowerShell, Bash, or Python) to automate the routine

Experience with Zapier, Make (Integromat), or Google Apps Script

Understanding of compliance frameworks (PCI, HIPAA, Zero Trust)

Company

Cardone Training Technologies, Inc.

Cardone Training Technologies primarily develops visual and audio products geared towards enhancing individuals’ and corporations’ production through sales.

Founded in 1984

Aventura, Florida, USA

51-200 employees