Integrated Medical Services (IMS) · 1 month ago
Front Office Representative-Primary Care
Integrated Medical Services (IMS) is a physician-led organization headquartered in Phoenix, focused on high-quality innovative health care. They are seeking a compassionate and knowledgeable Front Office Representative for their Primary Care clinic in Goodyear, responsible for patient scheduling, check in/out, and providing excellent customer service.
Health CareHospitalMedical
Responsibilities
Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow
Check patients in and out
Answers all incoming calls and route them to the appropriate staff
Answer all incoming calls and route them to the appropriate staff, relay telephone messages
Efficient patient scheduling
Collects co-pays. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by patient
Maintain and keep an updated scanning/filing system
Have an understanding of insurance referral processes
Ability to multi-task and execute delegated duties
Qualification
Required
At least 1 year of customer service skills and experience
Ability to communicate, ability to take initiative, work well with an established team
Excellent organizational skills
Attention to detail
Computer skills using Microsoft software, scheduling software, and email applications
The ability to work in a constant state of alertness and in a safe manner
Must be able to multitask several phone lines
High School Diploma or equivalent
Preferred
Previous experience with Athena system a plus
Bilingual Preferred
Benefits
Medical
Dental
Vision
Short-term and long-term disability
Life insurance
Paid time off
Very lucrative 401K plan
Company
Integrated Medical Services (IMS)
IMS Care Center is a physician-led organization united through its providers’ commitment to high-quality, innovative health care.
H1B Sponsorship
Integrated Medical Services (IMS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$1M2025-04-09Acquired
2022-12-02Series Unknown· $1M
Recent News
2025-09-17
2025-08-26
Company data provided by crunchbase