Net2Source (N2S) ยท 3 hours ago
Customer Success Specialist
Somerset, NJ
Full-time
Onsite
Mid Level
$70K/yr - $75K/yr
3+ years expNet2Source (N2S) is focused on managing and growing Fortune 500 accounts. As a Customer Success Specialist, you will be responsible for understanding client staffing requirements and ensuring successful candidate placements while building strong client relationships.
B2BDeliveryHuman ResourcesInformation Technology
Hiring Manager
Anika Sharma
Responsibilities
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution
Maximize market share with a client to make us their trusted staffing supplier
Qualify new job orders and work with the delivery lead for better coverage and support
Present candidates to Hiring Managers and follow up for feedback
Coordinate with Client to schedule candidate interviews and onboarding
Coordinate with recruiting team including screening, orientation, and placement of candidates
Use CRM/ATS (Job Diva) to manage activities
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads
Qualification
Required
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients
Strong understanding of working with VMS and MSP based accounts
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side
Strong interpersonal and communication skills
Excellent negotiation and problem-solving abilities
Excellent reputation and relationship-building skills
Ability to work in a fast-paced, target-driven environment
Must be a self driven and highly motivated individual
Proficiency in using applicant tracking systems (ATS) and other relevant software
Must be open to travel across the country, especially locally, and support clients from their offices
Availability to work outside regular office hours, if needed
Preferred
Any experience working with a Hybrid/Offshore delivery model will be a plus
Benefits
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashish Garg
Founder & CEO
Company data provided by crunchbase