Optum · 1 month ago
Per Diem Financial Counselor
Greenbrae, CA
Full-time
Onsite
Entry Level
$17.74/hr - $31.63/hr
1+ years expOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The Per Diem Financial Counselor is responsible for assisting patients with navigating their insurance benefits, cost of service, and financial assistance needs while serving as a liaison between medical staff, patients, and insurance payers.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Greeting & registering patients
Responsible for obtaining all demographics and insurance information
Point of service collections
Authorizations / NOA's from patients (or their representatives) and physicians in a courteous and efficient manner for billing
Providing general information support
Answering phones
Other duties pertinent to optimal patient experience, patient flow and efficient staff utilization are also expected
Qualification
Required
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of experience in an office or medical environment
Ability to work Mondays and Tuesdays
Ability to complete 2 weeks of training Monday - Friday 7 AM - 3:30 PM
Access to reliable transportation & valid US driver's license
Preferred
Excellent computer skills to include Microsoft Outlook, (scheduling meetings and sending e-mails), Microsoft Word (create and send documents) and ability to navigate Window and have excellent keyboarding skills
Knowledge of insurance, coding, authorizations and revenue cycle
Knowledge of medical terminology
Comfortable handing cash transactions
Comfortable with Electronic Medical Records
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase