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Beacon Health System · 1 month ago

Systems Analyst I (Patient Accounting)

Granger, IN

Full-time

Onsite

Entry Level

2+ years exp

Beacon Health System is dedicated to delivering outstanding care and inspiring health. The Systems Analyst I, Patient Accounting is responsible for coordinating computer applications within defined support areas, providing ongoing support, troubleshooting, and acting as a liaison with end-user departments to enhance their use of software programs.

FitnessHealth Care

Responsibilities

Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff:

Provides ongoing support to one or more application/system in accordance with established departmental policies and procedures

Assists in performing system tests and analyzing test results

Analyzes situations or data by reviewing identifiable factors

Assist in preparing specifications for new systems, projects or enhancements with end-users and information system staff as necessary

Contributes to projects by performing specific tasks as assigned

Maintains documentation according to established departmental policies and procedures

Follows established standards, methodologies, and procedures to ensure quality work product is produced

Serves As a Liaison And Facilitator With Beacon Health End-user Departments Who Utilize Software Programs By Recommending Solutions Or Alternatives To Meet End-user Department's Needs Or To Help End-users Perform Their Jobs Better

Participates in business process redesign and documentation

Identifies solutions that will meet the end-user department's needs in the most effective and efficient manner

With guidance acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS

Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests

Performs troubleshooting activities to avoid potential problems. Participates in training departmental end-users in the use of Beacon's new and existing computer systems

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

Follows the common vision of the work group. Accepts changes in a professional manner

Carries out activities within the scope of own job

Strives to produce quality results within established timelines

Participates in training IS staff as assigned

Establishes and maintains effective working relationships with end-user departments

Completes other job-related duties and special projects as directed

Associate complies with the following organizational requirements:

Attends and participates in department meetings and is accountable for all information shared

Completes mandatory education, annual competencies, and department specific education within established timeframes

Completes annual employee health requirements within established timeframes

Maintains license/certification, registration in good standing throughout fiscal year

Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department

Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self

Adheres to regulatory agency requirements, survey process and compliance

Complies with established organization and department policies

Available to work overtime in addition to working additional or other shifts and schedules when required

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

Leverage innovation everywhere

Cultivate human talent

Embrace performance improvement

Build greatness through accountability

Use information to improve and advance

Communicate clearly and continuously

Qualification

Systems analysisSoftware supportTroubleshootingProject planningProcess improvementDocumentationAnalytical skillsInterpersonal skillsCommunication skillsOrganizational skills

Required

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience

Requires the technical skills and knowledge necessary to effectively use and support various software and hardware

Also requires the skills to execute test plans

Demonstrates the skills needed to perform systems analysis activities

Working knowledge of standard business/clinical practices for defined support areas (such as computer, business, or clinical experience)

Requires the ability to pay close attention to details

Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives

Demonstrates basic analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner

Demonstrates good organization skills and the ability to work independently, prioritize workload, and meet deadlines

Also requires effective decision-making skills

Preferred

A minimum of two years of progressively more responsible experience in a related support area (i.e., information systems, clinical or business) is desired

Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon