mIRC Co. Ltd. · 2 weeks ago
Inside Sales Representative - Western Territory at MIRC LLC
La Vergne, TN
Full-time
Onsite
Entry, Mid LevelMIRC LLC is the musical instrument industry’s leading refurbishment workshop, based in the Nashville area. They are seeking a B2B Inside Sales Representative for the Western Territory to manage and grow wholesale dealer relationships through account management, sales, and business development.
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Responsibilities
Manage a portfolio of wholesale dealer accounts using Copper CRM to track relationships, activity, and opportunities
Build long-term dealer relationships through consistent communication, follow-up, and product knowledge
Reactivate dormant or low-activity accounts through targeted outreach and inventory recommendations
Drive outbound sales via phone and email, logging activity and outcomes in Copper CRM
Convert inbound inquiries into active, repeat wholesale customers
Upsell and cross-sell available inventory based on dealer needs, buying patterns, and margin goals
Grow the assigned territory by onboarding new wholesale dealers
Enter, review, and manage orders within the company ERP system, ensuring accuracy in pricing, availability, and fulfillment details
Coordinate closely with fulfillment and operations teams using ERP data to support on-time and accurate deliveries
Use Google Workspace (Gmail, Calendar, Docs, Sheets) to manage communication, scheduling, reporting, and internal collaboration
Track territory performance against revenue, account activity, order frequency, margin, and retention goals
Maintain clean, organized account records and sales documentation across CRM and ERP systems
Provide feedback on dealer needs, market trends, and inventory demand to support purchasing and operations planning
Qualification
Required
Experience in B2B inside sales and account management, including managing and growing a repeat-business customer base
Experience using ERP/order management systems
Strong phone, email, and interpersonal communication skills
Methodical, organized, and detail-oriented approach, including ability to multi-task, organize, and prioritize work
Preferred
Experience using CRM systems (Copper preferred)
Working knowledge of guitars, basses, and musical instrument products
Company
mIRC Co. Ltd.
mIRC Co. Ltd. is a software company based out of United Kingdom.
Founded in 1995
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase