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Tate · 14 hours ago

Technical Services Manager

Red Lion, PA

Full-time

Hybrid

Senior Level, Lead/Staff

$120K/yr - $150K/yr

8+ years exp

Tate is an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors. The Technical Services Manager - Ceilings provides expert technical guidance, ensuring proper selection, installation, and performance of products on construction projects while leading the Technical Services team in the Americas region.

IndustrialInformation TechnologyManufacturingReal Estate

Responsibilities

Lead and build the Technical Services team in the Americas region (AMER)

This position will also work with counterparts in the EMEA and APAC regions to utilize resources to support our global customers, provide training, and troubleshooting technical issues

This role will require a subject matter expert in our ceiling systems, including their correct application, relevant code requirements, and proper installation methods

Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy

Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands

Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System

Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service

Qualification

Ceiling systems expertiseConstruction product specificationsTechnical documentationAnalytical skillsCommunication skillsProblem-solving skillsPresentation skillsTeam management