Apply on Employer Site

Harmons Grocery · 2 weeks ago

Assistant Director of Pharmacy Operations

3540 S 4000 W, West Valley City, UT 84120, USA

Full-time

Onsite

Director/Executive

$158K/yr - $158K/yr

Harmons Grocery is seeking an Assistant Director of Pharmacy Operations to assist in managing Pharmacy operations. This role involves overseeing the Pharmacy Call Center, coordinating various pharmacy services, and mentoring pharmacy associates to ensure compliance with company standards.

E-CommerceGrocery

Responsibilities

Delivers excellent customer service while assisting customers at the Pharmacy counter, drive-thru, and over the phone

Coordinates and directs all Harmons Pharmacy MTM Services

Coordinates and directs all Harmons Pharmacy Specialty Care Services

Coordinates and directs all clinical and vaccine programs

Conducts quarterly visits to each pharmacy to ensure compliance with Harmons standards and provide coaching and mentorship to associates

Consults with other medical professionals regarding prescriptions

Counsels patients about their medications, possible interactions, and gives recommendations for over-the-counter medications

Provides information for internal and third party audits

Enters new prescriptions into the system

Submits refill requests to doctors over the phone and electronically

Submits insurance claims and inquiries about insurance problems

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Communicates effectively and works closely with the Director of Pharmacy and Health/Wellness

Ensures company standards for safety, sanitation, and productivity are maintained

Teaches, mentors, and educates associates to help them be successful members of the team

Provides honest, direct, and consistent feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc

Promptly addresses and resolves associates’ concerns and/or grievances

Writes the Pharmacy Call Center schedule to ensure coverage

Follows established departmental and store policies and procedures

Ensures the pharmacy is clean, sanitized, well-maintained and meets company standards of appearance

Performs other job-related duties as assigned

Qualification

Utah Pharmacist LicenseControlled Substance licenseCPR certificationPrescription drug knowledgePharmacy laws knowledgeImmunization administrationBasic math skillsMicrosoft Office SuiteOrganization skillsCommunication skillsConflict handling

Required

A 4-year college degree; graduate of an accredited pharmacy program; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities

Must have current Utah Pharmacist License, Controlled Substance license, and CPR certification

Advanced knowledge of prescription drug information and interactions

Ability to administer immunizations using proper technique

Working knowledge of pharmacy and dispensing laws

Ability to multitask

Advanced knowledge in medical and pharmacy terminology, effects of prescription drugs, etc

Basic math skills

Basic computer skills including Microsoft Office Suite

Ability to interpret policies and procedures

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with diverse groups of people

Ability to professionally and appropriately handle conflict

Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team

Required to make logical, significant decisions using general, recognized analytical skills and techniques

Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively

Continually strives to be product minded, customer minded, personnel minded, detailed, consistent, and forward focused

Ability to work weekends, evenings, and holidays