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Brookhaven Police Department · 2 weeks ago

Real Time Operations Center Analyst

Public Safety Building - Atlanta, GA 30329

Full-time

Onsite

Entry Level

$22.49/hr - $32.62/hr

2+ years exp

Brookhaven Police Department is seeking a Real-Time Operations Center Analyst to assist in the daily operations of the department. The role involves performing intelligence analysis, utilizing various data systems, and coordinating with law enforcement to enhance public safety operations.

Law Enforcement

Responsibilities

Performs intelligence analysis; aids in clarification of cases with multiple suspects and witnesses or involving multiple businesses; assists in the investigation of major cases with multiple suspects, a pattern, or similar trends

Performs tactical crime analyses, strategic crime analyses, and administrative crime analyses

Inputs, accesses, and queries data in various County, State, and Federal computer systems, including Geographical Information Systems (GIS), Computer Aided Dispatch (CAD), Police Record Systems, Georgia and National Crime Information Center (GCIC/NCIC) databases, and other systems. Utilizes computer to enter and retrieve data, sort, and record files

Make use of real time crime center software, license plate reader software, and all other available law enforcement technologies to coordinate crime solving efforts in relation to active calls for law enforcement service, ongoing investigations, and police requests

Detects and responds to active public safety dispatches from multiple real time sources such as ChatComm 911 dispatch, closed circuit television cameras (CCTV), video wall displays, live and previously recorded DOT cameras, license plate reader cameras, phone calls, and other sources

Detects and verify field device failures. Responds to device failures, including actions such as confirmation of failure through use testing, acknowledgement, documentation, reporting, and following up. Maintains ongoing records pertaining to the status of all cameras within the Real Time Operation Center’s granted access

Communicates with law enforcement officers via police radio, emails, messaging, and other mediums to convey information related to active incidents or post-incident investigations

Participates in Drone as First Responder (DFR) operations as needed. DFR has the primary function of providing real-time, decision quality data to the department in the form of aerial support and radio communications

Ensures all FAA guidelines are followed

Remotely operates aircraft once it has been determined that a reported or known incident can be aided by aerial intelligence and the use of the UAS is within department guidelines

Ensures proper evidence procedures are followed to ensure integrity of video evidence obtained from UAS

Testifies in Court: may be called to testify as the owner of a voice on a 911 and Call Center recording and/or to be a witness concerning incidents they were present for and observed

Participates in special projects

Regular attendance and punctuality are essential requirements of the job

Works with other law enforcement agencies as necessary

Attends department meetings, seminars, and training sessions

Performs other related duties as required or assigned

Qualification

Crime analysis experienceGCIC certificationUAS flight operationsData analysisEffective communicationManaging confidential informationOffice equipment operationBuilding relationshipsAdaptability

Required

High School Diploma or GED required

Two (2) years of crime analysis experience; or equivalent experience in a 911 call/dispatch center; or equivalent public safety service in a sworn or non-sworn position

Must obtain and maintain a Georgia Crime Information Center (GCIC) certification. Training is provided on duty, and certification testing is completed within the first six months of hire

This innovative and technical assignment requires knowledge of UAS flight operations, associated FAA regulations, and the ability to obtain/maintain a US Dept. of Transportation/FAA Remote Pilot License

Must possess a valid State of Georgia Driver's License (Class C) and a satisfactory Motor Vehicle Record (MVR)

Review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships

Communicate effectively, both orally and in writing, with diverse audiences

Build and maintain effective working relationships with department personnel, city officials, vendors, and community stakeholders

Analyze data and generate actionable insights for decision-making

Perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs

Manage sensitive and confidential information with discretion

Adapt to rapidly changing priorities and work in a fast-paced environment

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications