Su Clinica · 3 weeks ago
FRONT DESK BILLING CLERK -EVENINGS AND WEEKENDS PEDIATRICS
BROWNSVILLE CLINIC - Brownsville, TX 78526
Full-time
Onsite
New Grad, Entry Level
0+ years expSu Clinica is a healthcare provider located in Brownsville, TX, and they are seeking a Front Desk Billing Clerk. The role involves interacting with patients to provide excellent customer service, handling billing tasks, and ensuring accurate patient information management.
DentalHealth CareHealth DiagnosticsHospitalMedical
Responsibilities
Performs all duties which involve active interaction with the patient, over the phone or in person, in a manner which ensures the patient has a pleasant and satisfactory experience
Answers all inbound calls on inquiries regarding appointments, billing or general information
All interaction with the patient is in adherence to the primary care team by providing excellent customer service, accurate and timely appointment information and working with the team to assure same day access is available for patients wanting to see their primary care provider and to assure continuity of care as their schedule allows
Follows SC policies and procedure that are essential in carrying out the patient health care plan
Responsible for insurance verification, entering all pertinent Patient information into the system, collecting and posting payments to the practice management system under the supervision of the Billing Supervisor
Will perform all duties which involve interaction with a patient in a manner which ensures the patient has a pleasant and satisfactory experience
All interactions with the patients will be in adherence to the PCMH principles, policies, and procedures
Accurately enters data and maintains current computer files of all patient demographics, insurance and account information
Accurately enters payments received on accounts, applying payments to existing charges and appropriately ensures account balances are paid currently and correctly through third party payers as well as patient payments
Reconciles and balances daily Deposit Slip Report
Verifies insurance benefits on new and established patients, documenting coverage, deductible and contractual conditions for billing and collection purposes
Scans in insurance cards on every visit
At every visit verifies coverage through TMHP for all Indigent and Sliding Fee Scale patients
Sets tickets to correct payer source
Communicates with patients and family members in both English and Spanish regarding projected charges, office policies, collection procedures, all available programs as necessary
Closely monitors accounts with pending Medicaid or other funding sources
Reviews aging patient tickets and makes collection efforts and documents accordingly
Reviews credit balance tickets assigned and refers tickets to Supervisor if adjustments and or refund requests are needed
Assists with any statistical or special reporting required by Supervisor or Administration
Obtains required signatures on all consent forms
Ensures all patients are given a receipt for payment
Provides and documents payment arrangements for outstanding balances and follows up on payment arrangements that have been made
Will be cross trained in all registration all billing departments i.e. Internal Medicine, Pediatrics and WHC duties which ever applies
Will attend in-service training and SCF educational programs
Responsible for their own safety as well as the safety of others
Qualification
Required
High school diploma or GED
Must be bilingual English/Spanish
Knowledge of PCMH Model
Knowledge of SCF polices and procedures
Knowledge of medical billing practices
Knowledge of ICD-10 coding
Knowledge in providing effective customer service on a daily basis
Knowledge of computer software (Microsoft Word, Excel, etc.)
Knowledge in the use of electronic mail
Skilled in the use of a computer
Ability to read, write and spell correctly
Ability to maintain an effective and professional working relationship with the public and co-workers
Ability to bend, stretch, stoop, stand, sit and lift up to 20 lbs
Ability to operate a keyboard, telephone, and other office equipment
Ability to examine documents for accuracy and completeness
Ability to prepare records in accordance to detailed instructions
Ability to communicate fluently in English and Spanish
Ability to maintain a positive work environment
Ability to work in a fast-paced environment
Ability to maintain a flexible work schedule
Ability to maintain client and office confidentiality
Ability to work extended hours or other variations of the usual shift or duty station to ensure adequate care to patients and to maintain service to the community
Preferred
Graduate from MOS or Billing and Coding Program preferred
6 months clinical or hospital experience
Company
Su Clinica
Su Clinica is a full-service hospital that provides pediatrics, women's health, adult medicine, and dental services.
201-500 employees
H1B Sponsorship
Su Clinica has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Jesus Rodriguez, MD
Chief Medical Officer
Company data provided by crunchbase