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Coupang Fulfillment Services · 4 days ago

Staff Engineer, eDiscovery

Mountain View, USA

Full-time

Onsite

Senior Level, Lead/Staff

$142K/yr - $279K/yr

6+ years exp

Coupang is a rapidly growing e-commerce company aiming to revolutionize the shopping experience. As a Staff Engineer in eDiscovery, you will lead the US-based eDiscovery service delivery, managing the entire eDiscovery lifecycle for litigation and compliance, while collaborating with Legal, Compliance, and Digital Trust teams.

DeliveryLogisticsWarehousing

Responsibilities

Manage and operate the end-to-end legal hold process, including issuing hold notices, tracking custodian acknowledgments, and ensuring the defensible preservation of relevant data

Implement and manage granular data preservation (legal holds) across Coupang's collaboration and email platforms to prevent spoliation

Scope, identify, and defensibly collect relevant Electronically Stored Information (ESI) from a wide range of custodian data sources for active caseloads

Leverage platform-native tools and APIs to perform efficient, targeted data extractions from complex cloud environments

Serve as the primary technical expert and consultant for the Legal team on all eDiscovery matters, including data mapping, discovery risks, and search methodology

Design and execute complex search and filtering strategies (using keywords, date ranges, and other metadata) to cull data sets and prepare targeted exports for external review platforms

Partner with Legal to respond to regulatory and government inquiries, ensuring data is collected and produced in a timely and defensible manner

Support internal investigations by providing discreet, timely, and accurate data collection and preliminary analysis

Develop and document standardized eDiscovery playbooks, workflows, and best practices to ensure repeatability, defensibility, and efficiency

Manage relationships with external eDiscovery vendors and outside counsel, overseeing data transfers and ensuring adherence to project specifications

Qualification

EDiscoveryDigital forensicsData collectionCloud collaboration platformsSearch methodologyData privacy principlesEDiscovery toolsScriptingKorean languageCommunication skills

Required

6-8+ years of hands-on experience in eDiscovery, digital forensics, or litigation support

At least 5+ years of experience managing the eDiscovery lifecycle (preservation, collection, processing, production) for a corporate legal department or in a consulting/service provider role

Deep technical experience performing data collections from complex, modern data sources, especially cloud collaboration platforms (O365, Google Workspace, etc.)

Proven experience building, scaling, or managing an in-house eDiscovery program or function

Expertise in designing and executing complex search queries, keyword/concept filtering, and data culling methodologies

Hands-on experience with leading eDiscovery and forensic collection tools (e.g., Relativity, Nuix, Magnet Forensics, or platform-native eDiscovery centers like Microsoft Purview)

Strong understanding of data privacy principles and the technical challenges of cross-border data transfers

Experience working in a fast-paced, international enterprise

Bachelor's degree or equivalent practical experience

Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders (especially lawyers and legal professionals)

Preferred

Certifications such as Certified eDiscovery Specialist (CEDS), Relativity Certified Administrator (RCA), GIAC Certified Forensic Analyst (GCFA), or other relevant digital forensic/eDiscovery certs

Experience with scripting (Python, PowerShell) to automate collections or data manipulation

Familiarity with data in AWS or other cloud infrastructure environments

Fluency in Korean