Apply on Employer Site

TDS Telecommunications LLC · 2 weeks ago

Broadband Technician II

Hobbs, NM

Full-time

Onsite

Entry, Mid Level

$25.13/hr - $37.69/hr

1+ years exp

TDS Telecommunications LLC is a company dedicated to connecting people through advanced fiber internet technology. As a Broadband Technician II, you will be responsible for performing installations, disconnects, and service changes for residential customers, alongside troubleshooting and maintaining fiber optic and coax cable systems.

Telecommunications

H1B Sponsor Likely

Responsibilities

Performs intermediate and complex installation of all necessary cable wiring (interior and exterior) and hardware from the tap/MST to the customer’s equipment for reception of cable and other company services that are offered for single, multi-family customers and/or commercial dwellings over both Fiber Optic and Coax delivery methods. Position may be responsible for inspection and correction of NESC safety violations for new construction builds and new service drops and legacy facilities, . Position may be responsible for the coordination of underground drop burial work with contractor and in-house underground burial crews, filling out, submitting and pickup up permits from government agencies as required to perform work in the ROW, tracking and updating status within the systems. Duties also include inspections ensuring that work performed meets all construction and government standards and pre-inspection verifies of serviceability of new customers in regards to finding the best, most efficient and cost effective routes to provide service

Performs connects (new connects and reconnects), disconnects, upgrades, downgrades, relocates, install additional outlets, fiber connections, and hardline cutovers; installs or removes equipment (i.e. converters) at single or multiple unit dwellings

Utilizes test equipment to identify and repair signal strength issues and ensure optimum reception both optical and RF. Uses Locators, TDR’s, FDR’s and OTDR’s while read system maps. This may include interpretation of system maps, calculation of signal loss of cable lines and/or devices using signal level meters, reading and understanding plant blueprints and updates to blueprints (excluding main trunk lines). This may also include pole, ladder, tower or alternative structure climbing along with the potential use of a bucket truck

Performs all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, NEC and NESC)

Monitors and records system, drop, and in-house leakage; properly records all required information on work orders, surveys, referrals, etc

Promotes cable, internet, and other company services; educates customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available

Qualification

Fiber optic installationCopper cable splicingTelecommunications experienceSCTE certificationsTechnical troubleshootingConstruction knowledgeCustomer service skillsComputer applicationsOrganizational skills

Required

1+ year basic technical telecommunications experience -OR- current/prior military service with honorable discharge

6+ months of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training

Must have and maintain a valid driver's license

Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs

Preferred

Practical knowledge/experience with computer applications or burial construction

Familiarity with company products and services

Proven organizational skills and ability to multi-task with limited instruction

Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers

Ability to work in a fast-paced, dynamic work environment

Successful completion of the SCTE Broadband Premise Technician course

SCTE Service Technician Certification to include Technical Foundation, Customer Service, Troubleshooting; or SCTE BDS Certification; or NCTI Installer Technician Course

Successful completion of the SCTE Installer Certification

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave (6 weeks after 12 months of employment)

Adoption & Surrogacy Assistance

Employee Assistance & Wellness Programs

Short-Term & Long-Term Disability

TDS Service Discounts

Education Assistance

Paid Volunteer Time

Company

TDS Telecommunications LLC

Glassdoor3.5

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.

Founded in 1969

Madison, WI, US

1001-5000 employees

http://www.tdstelecom.com

H1B Sponsorship

TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)