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Allied Printing Services Inc. · 3 weeks ago

Fulfillment Project Coordinator

Manchester, CT

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

Allied Printing Services Inc. is a family-ran, full-service commercial and financial printer that’s been leading the industry since 1949. They are seeking a Fulfillment Project Coordinator to serve as the primary point of contact for storefront customers, coordinate account implementation, and support production efficiency in a fast-paced printing environment.

Manufacturing

Responsibilities

Serve as the primary point of contact for storefront customers, including order entry, account setup, reporting, and day-to-day customer inquiries

Act as a liaison between customers, sales, and internal teams, communicating project status, updates, and changes

Coordinate account implementation and deployment, including system setup, project planning, and task management to ensure timelines and goals are met

Create and distribute activity, billing, and inventory reports while monitoring inventory levels for billing and fulfillment accuracy

Support production efficiency by coordinating receiving plans for inbound materials and managing internal supplies such as labels, boxes, and packing materials

Provide fulfillment software support, troubleshoot issues, collaborate with third-party vendors, and assist staff with system usage

Advocate for customer needs while maintaining internal workflow standards, service levels, and operational efficiency

Qualification

E-commerce platformsWarehouse management systemsMS Office applicationsTechnical call center experienceCustomer service orientationCommunication skillsTime management skillsAttention to detailProblem-solving skills