Gill Automotive Group · 3 months ago
Service Writer
Gill Automotive Group is seeking a Service Writer to join their dealership’s service team. In this role, you will be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth and customer-focused experience from start to finish.
AutomotiveCustomer ServiceRetail
Responsibilities
Greet customers, listen to their service needs, and create accurate repair orders
Maintain strong customer relationships and deliver consistent communication throughout the repair process
Monitor progress of repairs and keep customers updated regularly
Coordinate with technicians on timelines, parts needs, and job completion
Maximize service department profitability by identifying and offering recommended services and promotions
Uphold ethical standards and dealership policies
Participate in quality control and help develop standard operating procedures
Maintain a clean, professional, and organized work environment
Qualification
Required
High school diploma or equivalent
Valid driver's license with a clean driving record
Automotive service advisor experience required
Fluent in English with strong communication and multitasking skills
Proficiency with computers and dealership management systems
Ability to stay focused and productive in a fast-paced, interruption-heavy environment
Preferred
Completion of service advisor/customer satisfaction training
Benefits
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Free College education courses for employees and their immediate family members
Employee discounts
Excellent culture
Room for growth
Company
Gill Automotive Group
Gill Automotive Group is a car dealership and service center.
Funding
Current Stage
Growth StageRecent News
The Business Journal
2025-04-30
Arabian Business
2025-03-04
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