MyMichigan Health · 17 hours ago
Unit Secretary
Saginaw, MI
Part-time
Onsite
New Grad, Entry LevelMyMichigan Health is a technology driven organization seeking a Unit Secretary to provide excellent customer service on the unit. The role involves greeting patients, answering inquiries, and assisting with various customer service requests while floating across departments as needed.
Health CareHospital
Responsibilities
Serves as receptionist and greeter, courteously answering all inquiries from patients, families, staff, and other departments and facilities. Answers phones and transfers calls. Page or call nurses, providers and/or families
Contacts necessary departments for various tests and procedures and schedules follow-up appointments for patients being discharged
Communicates with relevant personnel any information pertinent to a patient's particular needs concerning care, service or comfort
Offers patients water and blankets, and assists with other patient and family customer service requests
Look up information in the computer to answer inquiries
Uses the computer system to check/validate census, correct bed, correct patient, new consult orders, etc. and update patient status to discharge or transfer
Checks new admissions charts making sure all paper forms/consents are in the charts and signed
Maintains any paper charts outside the computer system
Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider
Checks in and reports out to nursing staff any information received throughout the day
Some units may need various “logs” which are maintained by the unit secretary
Updates the whiteboard at the nurses’ station
Communicates requests for office supplies to the responsible staff person
Processes consults and contacts consulted provider and documents date/time and with whom they spoke regarding the order
Helps compile and print any documents needed for transfer to another facility
Processes requests for transfers when patient needs to change rooms
Communicates and /or orders patient care supplies when additional or special equipment is needed (such as ostomy supplies or bariatric bed)
Maintain a clean and orderly work area
May audit charges in the computer system and bring errors to the attention of the designated responsible staff member
Faxes documents
Enters staff/patient assignments in the nurse call system to facilitate communication
Other duties as assigned
Qualification
Required
High school education
Knowledge of reading, writing, mathematical, and basic computer skills
Demonstrate competency in Microsoft® Windows
Ability to handle multiple tasks
Ability to get along with others
Ability to work independently
Regular and predictable attendance
Ability to stay awake
Overall dexterity including handling, reaching, grasping, fingering and feeling
Ability to move freely about facility with or without an assisted device
Overall vision and hearing is necessary with or without assisted device(s)
Frequently required to sit/stand/walk for long periods of time
May require frequent postural changes such as stooping, kneeling or crouching
Some exposure to blood borne pathogens and other potentially infectious material
Must follow MyMichigan Health bloodborne pathogen and TB testing as required
Physical Demand Level: Sedentary
Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs
Fingerprinting credential
Preferred
BLS certification
Completion of a medical terminology course
Company
MyMichigan Health
MyMichigan Health is a a non-profit healthcare company.
Founded in 1984
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lydia Watson
Chief Executive Officer
Bryan Cross
Chief Operating Officer
Recent News
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