LendingClub · 2 weeks ago
Sr Financial Innovation Manager – HELOC & Embedded Finance
San Francisco, CA
Full-time
Onsite
Senior Level
6+ years expLendingClub is the leading digital marketplace bank in the U.S., committed to helping members achieve their financial goals. The Sr Financial Innovation Manager will own and grow the embedded home equity and mortgage business, manage key partnerships, and improve the member experience through collaboration across various teams.
Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance
Responsibilities
Own end-to-end performance of HELOC and embedded mortgage offerings, including traffic, conversion, approval, funding, member satisfaction, and unit economics
Map, manage, and continuously improve the member journey, reducing friction and drop-off while increasing relevance and engagement
Translate business objectives into clear priorities and measurable outcomes
Serve as the day-to-day owner for key mortgage and home equity partners, including SLAs, issue escalation, roadmap alignment, and ongoing business reviews
Collaborate with partners on joint initiatives across offers, messaging, and funnel optimization to drive mutual value
Partner with Product, Marketing, and Data teams to define where and how home lending solutions appear across LendingClub experiences
Design and prioritize experiments around targeting, placement, messaging, and offer presentation
Identify cross-sell and lifecycle opportunities tied to member behavior and financial health signals
Define and own core performance metrics for HELOC and mortgage products, including lead volume, conversion, funded volume, revenue per member, and complaint trends
Build operating dashboards and routines that translate data into clear insights and recommendations for senior leadership
Partner with Legal, Compliance, Risk, Operations, and HR to support compliant mortgage distribution models, including referral and broker-based structures
Help define scalable operating models across people, process, and technology
Draft and refine procedures, scripts, and playbooks to support internal teams as LendingClub expands in home lending
Ensure controls are compliant, repeatable, auditable, and clearly owned
Build data-driven business cases to support expansion into new products, partners, and geographies
Provide prioritized inputs into Product and Technology roadmaps, including capabilities such as lead routing, CRM workflows, compensation logic, and reporting
Partner with Performance and Lifecycle Marketing teams to drive sustained growth and adoption
Partner with Customer Service to review feedback and complaints, conduct listening sessions, and identify journey improvements
Bring member, partner, and internal insights into a structured backlog and drive continuous improvement
Qualification
Required
6+ years of experience in financial services, with at least 5 years in mortgage, HELOC, home equity, or related home lending
Experience working with embedded finance, partner-led, or white-label lending models
Strong program and project management skills, with a track record of driving complex, cross-functional initiatives
Familiarity with mortgage and HELOC regulatory frameworks and comfort partnering closely with Legal and Compliance
Experience defining, tracking, and evolving KPIs and operating metrics
Collaborative and influential, with the ability to lead without authority across Product, Technology, Operations, and external partners
Clear and effective communicator, able to translate complexity into actionable direction
Comfortable operating independently in a fast-paced, highly cross-functional environment
Bachelor's degree in a related field; or equivalent work experience
Preferred
Direct experience at a mortgage or HELOC broker, correspondent lender, or fintech home lending platform
NMLS license or experience working closely with licensed sales or operations teams
Experience launching or scaling embedded lending partnerships
Background building digital banking or lending journeys
Company
LendingClub
Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.
1001-5000 employees
H1B Sponsorship
LendingClub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (26)
2021 (19)
2020 (106)
Funding
Current Stage
Public CompanyTotal Funding
$392.23MKey Investors
Kleiner PerkinsUnion Square VenturesFoundation Capital
2017-04-09Post Ipo Equity
2014-12-11IPO
2014-08-22Series Unknown
Leadership Team
Scott Sanborn
CEO
Drew LaBenne
Chief Financial Officer
Recent News
p2p-banking.com
2025-12-24
2025-11-24
Company data provided by crunchbase