Humana · 3 months ago
Patient Services Coordinator/Intake LPN
Kent, WA
Full-time
Onsite
Entry Level
$54K/yr - $73K/yr
1+ years expHumana is a leading healthcare company specializing in comprehensive home care. The Patient Services Coordinator-LPN is responsible for scheduling visits, coordinating care, and managing day-to-day office tasks to ensure continuity of care for patients.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console
Intake to include referral reviews, verify PCP, clarify/obtain verbal orders
Initiates infection control forms as needed, sends the HRD the completed 'Employee Infection Report' to upload in the worker console
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff
Completes requested schedule as task appears on the action screen
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen
Schedules TIF OASIS collection visits and deletes remaining schedule
Reschedules declined or missed (if appropriate) visits
Processes reassigned and rescheduled visits
Ensures supervisory visits are scheduled
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff
Verifies visit paper notes in scheduling console as needed
Assists with internal transfer of patients between branch offices
If clinical, may be required to perform patient visits and / or participate in on-call rotation
Qualification
Required
Be a Licensed Professional Nurse
Have at least 1 year of nursing experience
Must possess a valid state driver's license and automobile liability insurance
Must be currently licensed in the State of employment if applicable
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-09
2026-01-07
2026-01-06
Company data provided by crunchbase