JCPenney · 2 months ago
Home Commission Associate - Valencia Town Center
Santa Clarita, CA
Part-time
Onsite
New Grad, Entry Level
$16.50/hr - $16.50/hrJCPenney is the shopping destination for diverse, working American families, and they are seeking a Home Commission Associate to drive customer service and achieve profitable sales growth. The role involves engaging with customers, participating in inventory processes, and meeting established performance standards to enhance the customer experience.
E-CommerceFashionRetail
Responsibilities
Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers
General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor‐provided training and skill practice
Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance
Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency
Qualification
Required
Accountable for driving customer service to achieve profitable sales growth
In-depth product knowledge and passion for service
Engages customers in a friendly manner to determine needs
Helps customers make decisions about desired product or service
Informs customers of key product attributes to generate interest
Covers care/protection plans and suggests additional products
Participates in inventory processes
Completes pricing and signing processes in specialty businesses
Stays up to date with new trends and styles
Participates in ongoing technical skills development
Consistently meets established performance standards
Solves problems and makes smart decisions that drive sales, profit, or customer service
Executes work efficiently and effectively
Inspires strong performance in yourself and others
Provides great customer service
Cooperates and builds positive, inclusive, and respectful relationships
Takes accountability for actions and outcomes
Proactively finds ways to improve the customer experience
Acts with energy and urgency
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
Founded in 1902
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
2026-01-16
Company data provided by crunchbase