Collections Specialist - Madison, WI (On-site) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Gainwell Technologies · 8 hours ago

Collections Specialist - Madison, WI (On-site)

positionMadison, WI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$29K/yr - $42K/yr
date2+ years exp

Gainwell Technologies is focused on solving healthcare's complex challenges and is looking for a Collections Specialist to help clients manage financial operations. In this role, you will handle customer communications, resolve outstanding accounts, and maintain compliance in all interactions.

Health CareInformation Technology
check
H1B Sponsor Likelynote
Hiring Manager
Jose Torres
linkedin

Responsibilities

Conduct outbound and inbound collection calls using automated systems to assess account status and support resolution
Document all communications and updates accurately to maintain account history and compliance records
Verify loan or account details, ensuring proper authorization and adherence to client specifications
Facilitate customer payments through approved systems and assist with repayment arrangements as needed
Maintain accurate customer data and process updates to ensure timely and correct account information

Qualification

Credit collections experienceFDCPA knowledgeMicrosoft Office proficiencyCustomer service skillsCommunicationNegotiation skills

Required

Minimum 2 years of experience in credit or collections operations
Familiarity with the Fair Debt Collection Practices Act (FDCPA) and related compliance requirements
Strong communication and customer service skills
Proficiency in Microsoft Office applications and business systems software
Ability to negotiate payment terms while maintaining professionalism and empathy

Benefits

Comprehensive benefits package including health, dental, and vision insurance
401(k) with company match
Additional voluntary benefits starting on day one
Paid time off
Company-observed holidays
Vacation eligibility after the standard waiting period

Company

Gainwell Technologies

twittertwitter
Glassdoor3.2
company-logo
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
dateFounded in 2009
location
Irving, Texas, USA
people-size10001+ employees
web-link
https://www.gainwelltechnologies.com/

H1B Sponsorship

Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)

Funding

Current Stage
Late Stage
Total Funding
$1M
2023-06-06Grant· $1M

Leadership Team

leader-logo
Paul N. Saleh
President and Chief Executive Officer
linkedin
leader-logo
Gary Call
Chief Medical Officer
linkedin

Recent News

GlobeNewswire
Gainwell Expands Rural Health Transformation Collaborative with New Partners, Advancing a Connected Ecosystem
2025-12-18
bloomberglaw.com
Medicaid Firm Struggles to Block Data From India Workers (1)
2025-12-12
GlobeNewswire
Gainwell Technologies Advances SNAP Accuracy with Predictive Analytics and Data Intelligence
2025-12-11
Company data provided by crunchbase