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Gainwell Technologies · 12 hours ago

Collections Specialist - Madison, WI (On-site)

Madison, WI

Full-time

Onsite

Entry, Mid Level

$29K/yr - $42K/yr

2+ years exp

Gainwell Technologies is focused on solving healthcare's complex challenges and is looking for a Collections Specialist to help clients manage financial operations. In this role, you will handle customer communications, resolve outstanding accounts, and maintain compliance in all interactions.

Health CareInformation Technology

H1B Sponsor Likely

Hiring Manager

Jose Torres

Responsibilities

Conduct outbound and inbound collection calls using automated systems to assess account status and support resolution

Document all communications and updates accurately to maintain account history and compliance records

Verify loan or account details, ensuring proper authorization and adherence to client specifications

Facilitate customer payments through approved systems and assist with repayment arrangements as needed

Maintain accurate customer data and process updates to ensure timely and correct account information

Qualification

Credit collections experienceFDCPA knowledgeMicrosoft Office proficiencyCustomer service skillsCommunicationNegotiation skills

Required

Minimum 2 years of experience in credit or collections operations

Familiarity with the Fair Debt Collection Practices Act (FDCPA) and related compliance requirements

Strong communication and customer service skills

Proficiency in Microsoft Office applications and business systems software

Ability to negotiate payment terms while maintaining professionalism and empathy

Benefits

Comprehensive benefits package including health, dental, and vision insurance

401(k) with company match

Additional voluntary benefits starting on day one

Paid time off

Company-observed holidays

Vacation eligibility after the standard waiting period

Company

Gainwell Technologies

Glassdoor3.2

Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.

Founded in 2009

Irving, Texas, USA

10001+ employees

https://www.gainwelltechnologies.com/

H1B Sponsorship

Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (90)

2024 (78)

2023 (56)

2022 (96)

2021 (33)