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Wespath Benefits and Investments · 1 day ago

Communications Content Manager

Glenview, IL

Full-time

Hybrid

Mid, Senior Level

$93K/yr - $115K/yr

7+ years exp

Wespath Benefits and Investments is a recognized employer committed to a diverse and inclusive culture. They are seeking a Communications Content Manager to develop and implement communication strategies for Health Benefits and Church Relations clients, managing content creation and serving as a liaison for Customer Service and Plan Sponsor Relations.

Financial Services

Comp. & Benefits

Responsibilities

Storytelling and Content Creation: With a mindset of curiosity, and with guidance from communication managers and internal clients, develop and share stories that help advance the client’s business objectives and support the organization. Write, edit and proofread content that includes articles, newsletters, press releases, brochures, emails, letters, web copy, video scripts, social media copy and other collateral for client department projects and organizational projects

Communication Strategy: Using a combination of engagement statistics, survey feedback and participant testimonies, plan, develop, coordinate and maintain quarterly client department communication strategy and work plan documentation

Project Management: Manage and support projects as delegated and directed by the Communications Manager and/or Managing Director. Leverage the department’s project/production management platform (Monday.com) to manage all communication aspects of the project. Manage client communication process and project elements, including the internal review process, receiving copy and design approvals to move into and through production

Meeting and Event Content: Provide strategic and tactical support as assigned for external agency events (conferences, webinars, etc.), whether in person, hybrid or virtual. Includes development of relevant content and materials

Web and Social Content Support: Partner with the web manager and social media manager to leverage these vehicles as part of a comprehensive audience engagement communications strategies

General Communication Department Support: Provide peer review (editing and proofreading) for Communication department project materials

Qualification

Content CreationCommunication StrategyProject ManagementCommunication PlanningInterpersonal SkillsProblem SolvingBachelor’s DegreeProofreadingDigital Media Writing

Required

Bachelor's degree in Communications, Journalism, English or equivalent work experience

7 years as a communication professional in a corporate or similar environment

Ability to articulate the communications 'process' from concept through production

Proven experience producing high quality, integrated communications from concept through production, including experience writing for print and video, the web, social media and other digital media

Excellent project management skills, including the ability to create and maintain ongoing project schedules and deliver to established deadlines

Preferred

Experience developing, executing and measuring the effectiveness of communication plans that engage key audiences

Experience partnering with clients to understand business and communication needs, including the ability to listen for understanding, and provide guidance and articulate communication ideas effectively

High attention to detail and well-organized in all planning aspects

Proficient in creating and managing work plans to organize projects into tasks, sequencing activities for maximum efficiency, estimating and managing time to complete tasks

Identifies and raise issues to management/client in order to adapt plans as needed while remaining committed to project deadlines and timelines

Able to handle several projects under tight and specified timeframes

Interacts and communicates effectively with immediate manager and department peers

Works effectively with designated clients and different personalities across the organization

Provides ongoing project status reports, personal workload status reports and seeks out information that helps inform project work and associated content

Able to cooperate, collaborate and communicate well with others

Problem-solving capabilities, including the ability to help identify root causes and key obstacles behind issues or needs

Able to consider audience needs and expectations and offer effective communication solutions, particularly when communicating potentially sensitive issues

Act in a consultative manner, offering solutions at the outset of a project or strategy session