Jackson Rancheria Casino Resort ยท 3 weeks ago
Technician, Slot
Jackson, CA
Full-time
Onsite
Entry Level
$21/hr - $27.30/hr
1+ years expJackson Rancheria Casino Resort is a gaming establishment seeking a Technician for their slot machines. The role involves troubleshooting, repairing, and maintaining slot machines while ensuring compliance with company policies and providing excellent guest services.
CasinoResorts
Responsibilities
Game preparation and optioning, software/part compatibility checks, installation, preventative maintenance, theme conversion in a shop or field environment; functional testing
Troubleshooting and repair of game malfunctions to modular level; perform engineering upgrades to games
Maintain detailed knowledge of the multiple vender product line
Assists Slot Attendants in solving, non-routine or complex software, hardware, and procedure problems
Maintain equipment and personal tools necessary for position
Maintain currency on jurisdictional compliance requirements
Coordinates installation of hardware and software, and implementation of procedure changes
Maintains parts inventory and understands basics of JRCH parts ordering process
Performs tasks with minimal/or no on-site supervision
Submit Action Requests for known product deficiencies and keep management informed of problems and trends
Verify jackpots and assist in resolving guest disputes
Other duties may be assigned
Qualification
Required
Under the supervision of the Slot Technician Manager, perform troubleshooting and repair of slot machines according to established departmental and company policies, procedures and goals
This responsibility encompasses guest services, team relations and profitability
The duties are performed within the framework and intent of the Company Philosophy/Mission Statement
Game preparation and optioning, software/part compatibility checks, installation, preventative maintenance, theme conversion in a shop or field environment; functional testing
Troubleshooting and repair of game malfunctions to modular level; perform engineering upgrades to games
Maintain detailed knowledge of the multiple vender product line
Assists Slot Attendants in solving, non-routine or complex software, hardware, and procedure problems
Maintain equipment and personal tools necessary for position
Maintain currency on jurisdictional compliance requirements
Coordinates installation of hardware and software, and implementation of procedure changes
Maintains parts inventory and understands basics of JRCH parts ordering process
Performs tasks with minimal/or no on-site supervision
Submit Action Requests for known product deficiencies and keep management informed of problems and trends
Verify jackpots and assist in resolving guest disputes
One to two years related experience and/or training; or equivalent combination of education and experience
Preferred
Experience with Network Technologies such as Ethernet
PC hardware and software troubleshooting
Working with AC/DC electrical components
Benefits
Shift Differential Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 1000pm and 600am.
Company
Jackson Rancheria Casino Resort
The Jackson Rancheria Band of Miwuk Indians was first recognized by the Federal Government in 1898.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase