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Yum! Brands · 1 week ago

Associate Manager, Restaurant People Experience

Plano, TX

Full-time

Hybrid

Mid, Senior Level

$97K/yr - $102K/yr

5+ years exp

Yum! Brands is seeking an Associate Manager for Restaurant People Experience to lead global engagement and operational programs for Pizza Hut. The role involves setting strategy, managing cross-functional execution, and delivering outcomes in employee engagement and franchisee processes while collaborating with senior leaders.

Food and BeverageHospitalityRestaurants

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Own the global system of frontline engagement and Ops people programs that bring Pizza Hut’s Best Jobs strategy to life

Project manage the Business Units’ and franchisees’ activation of the EVP, employer brand, and uniform launches

Design & develop franchisee enablement resources, playbooks, and guides that create great team member experiences

Create translation/localization strategies to ensure global accessibility

Develop global EVP communications & storytelling strategy

Lead execution of global storytelling campaigns, sourcing and curating content for HutBot, LinkedIn, and other platforms

Own global design & launch of 90-day onboarding program, ensuring BU adoption and local relevance

Redesign restaurant job descriptions and hiring guides to emphasize hospitality and career growth

Manage translation and rollout of new hiring and interview resources

Lead a global recognition gap analysis research study

Partner with the HutBot team to develop digital recognition experiences

Author and maintain a Global Recognition Playbook to guide franchisee adoption

Own the people strategy of the Best Voices (restaurant engagement survey) program

Manage Business Units’ action planning process - turning data into insights and insights into Franchisee strategy

Own the Best Jobs visit annual franchisee people processes audit including project management of vendor & BMUs plus evolution of visit strategy

Collaborate with analytics team to connect engagement data to business outcomes (e.g., sales, guest satisfaction)

Manage the Corporate Ops Mentorship Program including cohort logistics, content development, events, evaluation, and reporting

Qualification

Employer brandingHR program designComplex program managementStakeholder managementCommunication skillsData analysisMentorship program managementProject management

Required

You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday

Bachelor's degree in HR, Communications, Marketing, Business, or related field (or equivalent experience)

5+ years of relevant experience

Proven ability to manage complex programs across multiple stakeholders and geographies

Strong communication skills: able to distill complex ideas into simple, actionable insights

Skilled in balancing executional excellence with strategic consulting

Preferred

Experience in employer branding, HR program design, or QSR/retail frontline engagement preferred

Company

Yum! Brands

Glassdoor4.2

Yum! Brands is a quick-service restaurant brand that primarily operates the likes of KFC, Pizza Hut, and Taco Bell.

Founded in 1997

Louisville, Kentucky, USA

1001-5000 employees

http://www.yum.com

H1B Sponsorship

Yum! Brands has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)