dnata · 12 hours ago
People & Culture Manager
Everett, MA
Full-time
Onsite
Mid, Senior Level
$89K/yr - $137K/yr
6+ years expdnata is a company focused on providing exceptional catering services, and they are seeking a People & Culture Manager to support their Everett, MA team. This role is responsible for overseeing HR practices, promoting employee engagement, and ensuring compliance with labor laws while leading a team of HR professionals.
Air Transportation
Responsibilities
Partner with operational leadership to align HR initiatives with business goals
Lead local workforce planning, talent management, and succession initiatives
Contribute to HR strategic planning, employee retention strategies, and labor cost control for the unit/s
Advise managers on organizational structure, change management, and workforce optimization
Employee Relations, Labor, and Compliance
Oversee complex employee relations matters, including investigations, disciplinary actions, grievances, and resolutions in collaboration with the Employee Relations Manager
Ensure compliance with federal, state, and local employment laws, including wage and hour, EEO, ADA, FMLA, and union CBAs
Act as the escalation point for sensitive HR matters at the unit level
Ensure consistent application of policies and corrective action practices
Lead and develop People & Culture Generalists and Coordinators across assigned units
Ensure training, performance goals, and compliance activities are met by all HR staff
Foster a strong team culture aligned with dnata values, emphasizing development and collaboration
Champion the People Experience pillars: teamwork, belonging, wellbeing, and recognition
Lead culture survey rollout, analysis, and action planning with unit leaders
Support leadership development, employee feedback channels, and recognition programs
Promote performance management through coaching, calibration, and follow-up
Support unit hiring in partnership with Talent Acquisition, ensuring staffing levels meet operational needs
Oversee onboarding experience and early engagement strategy to reduce turnover and improve readiness
Partner with local leaders on CDL recruitment, pipeline development, and compliance with local licensing laws
Oversee HRIS accuracy, timecard reviews, leave management, and audit readiness
Collaborate with payroll and benefits teams on employee inquiries and system compliance
Monitor key HR metrics such as turnover, absenteeism, disciplinary actions, and training completions
Other duties as assigned
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)
6+ years of progressive HR experience, including 2+ years in an HR leadership role; union environment experience preferred
Strong knowledge of U.S. labor laws Massachusetts labor law compliance preferred
Proven leadership of HR teams with multi-unit responsibility
Experience in food service, manufacturing, aviation, or logistics industries is a plus
HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred
Bilingual (English/Spanish or other) preferred
Benefits
401(k)
Healthcare benefits including Medical, Dental & Vision
Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift
Company
dnata
Dnata is an air services provider. It is a sub-organization of Emirates.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Peter DeVito
Chief Executive Officer | United States | dnata (Emirates Group)
Recent News
2025-12-30
2025-12-19
2025-12-18
Company data provided by crunchbase