M.C. Dean, Inc. · 1 month ago
Tech Specialist 1 - Charleston, SC
Charleston, South Carolina Metropolitan Area
Full-time
Onsite
Mid Level
4+ years expM.C. Dean, Inc. is a leading firm specializing in engineering and deploying automated, secure and resilient power and technology systems. They are seeking a Tech Specialist 1 to join their Security and Electronic Systems business unit, focusing on the design, integration, and maintenance of electronic security services for various clients.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Analyze system performance and recommend improvements
Provide support to the system administration and engineering team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Provide on site system support post deployment
Read and interpret engineering drawings
Understand SOP and SOW documentation
Ensure test lab equipment is maintained
Interface with engineering team to ensure design efficiency
Interface with internal and external customers demonstrating excellent oral and written communication skills
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Read blue prints, schematics and statements of work (SOW)
Coordinate with field personnel and/or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems)
Perform all duties with minimal direct supervision
Qualification
Required
ACTIVE TOP SECRET Clearance with SCI eligibility is REQUIRED
High School Diploma/GED with 6+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
Associates with 4+ years of experience
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS
Sec+ required
Windows certification required
Experience with AMAG and DMP required
Preferred
AMAG
DMP
Benefits
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave
Company
M.C. Dean, Inc.
M.C. Dean, Inc. offers comprehensive technological systems in Washington.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Dean
Chief Executive Officer
Chris Frazier
Marcomm Business Partner
Recent News
EIN Presswire
2025-11-14
2025-10-04
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