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K2 Medical Research · 6 hours ago

FRONT DESK COORDINATOR

Tampa, FL

Full-time

Onsite

Entry Level

1+ years exp

K2 Medical Research is seeking a Front Desk Coordinator/Office Manager to support their clinic in Tampa, FL. The primary responsibility of this role is to greet guests, manage incoming communications, and coordinate office activities to ensure a welcoming environment for patients and visitors.

Clinical TrialsHealth CareHealth DiagnosticsMedical

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory in stock

Update database

Perform other clerical receptionist duties such as filing, photocopying, and faxing

Additional duties as assigned

Qualification

Customer service experienceBilingual in EnglishSpanishMicrosoft Office proficiencyMultitaskCalm personalityCommunication skillsDetail orientedSelf-motivated

Required

Must be Bilingual in English and in Spanish

Minimum High School Diploma or equivalent

Minimum of 1 year experience in a customer service-related position, preferably in a medical or health provider environment or equivalent combination of education and experience

Ability to work Monday – Thursday 8am to 5pm

Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality

Ability to complete training and follow study protocol

Flexibility and ability to prioritize and multi-task throughout the day

Must be detail oriented, and self-motivated

Excellent written and verbal communication skills

Willingness to interact with a diverse patient population

Proficiency with Microsoft office Products

Preferred

Certified Clinical Research Coordinator (CCRC) is a plus!

Benefits

Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs.

401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested

PTO of 16 days per year, 17 days after the first year of FT employment

9 paid Holidays