Systems Engineer – Cloud DevOps Tech Support jobs in United States
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Objective Area Solutions · 1 month ago

Systems Engineer – Cloud DevOps Tech Support

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

Objective Area Solutions is a dynamic professional services firm specializing in advancing the aviation industry through tailored strategies and technical solutions. They are seeking a Systems Engineer to provide Cloud DevOps technical support for the Federal Aviation Administration (FAA), focusing on maintaining and troubleshooting cloud environments and ensuring operational efficiency.

ConsultingInformation TechnologyProfessional Services
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Serve as the first line of technical support for FAA cloud environments, including AWS, Azure, and hybrid systems
Respond to, investigate, and resolve service desk tickets related to cloud services, networking, and DevOps tools
Troubleshoot user access issues, system connectivity problems, and application performance concerns
Escalate complex issues to senior engineers while maintaining clear documentation of actions taken
Provide day-to-day operational support including system monitoring, patching, and maintenance
Assist with account management, role-based access control (RBAC), and security compliance
Document troubleshooting procedures, lessons learned, and standard operating procedures
Support system upgrades, migrations, and deployments under the guidance of senior staff
Coordinate with FAA teams to ensure reliable and secure operation of cloud resources

Qualification

AWSAzureDevOpsCloud infrastructure certificationsTechnical supportTroubleshootingSystem monitoringDocumentation

Required

Bachelor's degree in ANY field (HS diploma + 4 years of relevant experience in lieu of bachelor's degree)
Minimum of 3 years of relevant experience required
Ability to obtain a Public Trust (non-SSBI)
Must be a U.S. Citizen at the time of application

Preferred

Master's degree preferred but not required
Positional-related certifications focused on cloud infrastructure, DevOps, and IT are highly desired

Company

Objective Area Solutions

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Objective Area Solutions offers air traffic management, engineering support, program management, and policy advisory services.
dateFounded in 2016
location
Arlington, Virginia, USA
people-size11-50 employees
web-link
https://www.objectivearea.com

Funding

Current Stage
Early Stage

Leadership Team

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J.J. Stakem
Chief Executive Officer
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Tom Draffen
COO
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Company data provided by crunchbase